You delivered what you said you'd deliver, timely.

So far so bad. I ordered some treatment from these guys about 6 months. It was expensive and did NOTHING! Anyway, I said to myself it was always a test and I’d give it a go due to the incessant social media marketing. Fast forward to today and there has been £160 charge to card for a subscription for my treatment which I NEVER agreed to. No email confirmation or anything just a payment from my card. Their customer service is none existent and I am struggling to understand how these people are in business and aren’t under investigation for criminal activity. I would advise anyone to avoid at all costs and I will continue to tell friends/family the same thing.

Absolutely no Customer Support online via text or phone. Trying to get your prescription modified is impossible. Their app is frustrating and I would recommend using a different company. There’s absolutely no human interaction. It’s all done by email and help articles. They don’t care about their customers and they don’t spend any money on Customer Support at all.

I never got my delivery. When it was offered to be resent I asked about an alternate delivery method like fedex or ups instead of usps. After I didn’t get my delivery I was told to file a claim with usps but wasn’t provided any more details or a follow up message so I could do that.

Product is not affective

initiall use was low but as i used it again it acted better and better on each use seems to work great and enjoy the availability of being able to find the help i needed

I was charged for a 3 month prescription but received my 1st month and was charged again for the second month at the house they single month rate

However how do get in touch with HIMS to discuss the current dose

I don't believe this company's products are authentic. I had previously purchased their hair regrowth products and used them as directed and they did not work. Before I canceled this service I was told by one of their own doctors that it is "not possible to regrow hair". Even though this is what they advertise. Unfortunately I decided to give them another try with a weight loss product. This has not worked either. I paid close to $3000 and I GAINED WEIGHT. From my experience and in my opinion this company is a complete scam that sells fake products to desperate people.

The new medicine hasn't been working as good as the one's I took in the past. My family doctor has done lab work this week to see if I have a problem or if it's the med. I like the service you give and hope to continue doing service with you.

So far so good. Hair is growing back

Haven’t appreciated the Notification processes regarding refills!!!

I’ve been using Minoxidil for about six months and am disappointed with the results. Unfortunately the side effects recently started and are fairly significant. I requested a change to the oral method and Hims acknowledged it. But, it’s taken longer than I expected to receive the oral medication.

Extreme headaches. Did not continue to use.

No Response on weight loss injection medication. No tracking number. I need help!

All of the hims products I have purchased and used are amazing. The skin products are top notch, best I have used. Thank you hims!!

I want to cancel but unable to get in touch to do so. Please advise how I can cancel two of my accounts or I will be forced to contact the Better Business Bureau. Thanks for your assistance!!

Doctors online were very knowledgeable and thoughtful. They knew exactly what I needed. Great medical source online

I was sent and charged for 2 bottles of the hair loss spray. I had only ordered one. I contacted Hims customer support and was basically told to go pound sand and they refused to refund me. I was charged $150/ bottle. It was Hims mistake and yet they refused to help me and give a refund. Not impressed.

The doctors I spoke to answered every question or concern I had. Only complaint I have was the response time that’s all.