Feel supported and connected. Not nagged, but I know that if I need anything or have questions, I’ll get a response.

The products and services through HIMS have been top notch. The GLP-1 and hair growth products are working as described. The communication is great. I don’t get bombarded with emails/texts but they do check up on progress and make sure I know they’re available if needed. Would recommend (and have) to family/friends.

I would like to request higher dosage.

The easy-to-use app made it simple to decide what programs I need to achieve my goals. The easy in-app applications make it better in terms of time instead of driving to a doctor’s office. Lastly, virtual chat with the doctors makes easy for consultation with them!

Having digestive issues with semaglutide injections. I’m taking Pepcid Complete antacid which helps me endure as I ramp up dosage to the prescribed amount.

Still have not got credit back on my first rerun inquiry of the weight loss treatment I did not feel comfortable taking and cannot get a hold of anyone ? And no credit has been done and I still have the un-opened first order.

I think that based on testimonials and advertising, that my expectations where set much higher than they should have been. I have lost some weight but I am not sure it is the plan. I have reduced my calorie intake down to less than 1000 calories aday which is what zi feel is the real cause for my deduction

My favorite part of Hims is not waiting in a packed waiting room for hour past my appointment time. I have quick response to medication needs through Hims at my finger tips.

Didn’t get delivery yet

Everything is so easy with this service. I like how thorough and sensible the communication is. The products are real, the effectiveness (hopefully) successful and the overall experience enjoyable.

Exorbitant shipping and processing time. Customer service was unhelpful

I requested that my last order be canceled within 5 minutes of ordering. There should be a very simple way to cancel or update orders. It was a pill for hair loss and contained an ingredient that I overlooked when ordering.

Doing great! If only it would warm up here in Nebraska.

The weight loss claims are exaggerated and the "solution" from the medical professionals is to spend more money

Customer service has been very good. Solution to a recent delay in shipment and review of distribution was quick and friendly.

I placed my order on 1/14/2025. The status screen and all the messages from "contact us" say that orders will be filled within 2-3 days. However, it is 1/27 thirteen days later and the status has not changed. When I have messaged customer service on multiple occasions, all I'm ever told is it takes 2-3 days. If items are out of stock or there are unexpected difficulties these should be transparently communicated to patients so that they can be informed. If it is known that an items is in high demand or supply is low, then expectations should be adjusted on the front end before the person spends a lot of money ($897 in my case) and thinks they will have their desired meds in a short time frame. EDIT: Since I left the original review the HIMS team has fixed the situation. They issued a partial refund for the inconvenience and arranged for expedited delivery of my meds. While I regret the initial frustrations, I do commend them for the responsiveness in trying to remedy the initial shortcomings. That is more than many businesses would do.

I know my renewal and billing date ahead of time, so I don't have to worry about running out.

Easy to take your money, prescription delivery extremely unreliable.

On-Time Delivery. Hassle-free subscription.

Please avoid them like the plague. Firstly it's quite foolish to get medication online without any consultation from a GP. After I placed my order I was under the impression that someone would give me a call but mo such thing happened. I was exploring medication for hair loss and recently there has been an article on the BBC about the risk of taking hair loss medication without any GP consultation. After reading that I cancled my membership with them and tried to get a refund but was refused saying they cannot do refund for prescriptions. Anyone reading this - do not fall for online pharmacy ads like I did. Please consult a GP and get your 💊 the old fashioned way. It's much safer as you need to understand the risk explained to you in person before taking any medication.