Neptune

Frankland Road, Blagrove, SN5 8YG, Swindon, GB
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4.50
Based on 738 Reviews

5

81.84%

4

5.28%

3

3.52%

2

2.98%

1

6.37%
About Neptune

Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being. We’re Neptune. We do what we do because we believe our designs can make your life that little bit happier, easier and better. We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart. We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home. Reviews At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too. Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right. Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.

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Angela
United Kingdom | 17 December 2024

Great product delivered by quality courier service at the time stated. Perfect. Thanks!

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Floyd Summerhayes
United Kingdom | 17 December 2024

Another superb delivery from Neptune guys, prompt, very efficient and polite. Thank you.

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Mrs sylvia
United Kingdom | 17 December 2024

Love their stuff but too expensive sadly

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Louise
United Kingdom | 17 December 2024

Fantastic help and support from Fiona the Home Designer at the Weybridge store. I've ordered several furniture items and have been very happy with the service from all the team and the products. Most recently Fiona has guided me through choosing curtains and blinds for 3 rooms. Her expert help and support was invaluable, plus several phone calls and emails to ensure that I was totally happy with the final choices. I am delighted with the end result! Thanks so much!

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customer
United Kingdom | 17 December 2024

Just been to Neptune in Chesham, again! Served by our lovely Emily who has sold us so much over the years!

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Camilla Wrisdale
United Kingdom | 16 December 2024

Amazing paints lovely products

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Karen G
United Kingdom | 16 December 2024

Emmaleigh at Neptune Guildford store was so helpful, she went above and beyond to source some Christmas decorations for me, packaged them and sent them out. My tree looks amazing and I’m thrilled! If there was an 11/10 score Guildford store get it, couldn’t recommend highly enough - thank you Emmaleigh

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Susan Wiggins
United Kingdom | 16 December 2024

Great service

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Wendy Spicer
United Kingdom | 15 December 2024

All round good experience every time. Not my specific location but have visited there several times and found it to be very enjoyable; so well kept. Great atmosphere with the Ladies (Staff) always making us so welcome. Thank you. Could spend a fortune in there. Budgeting just now but..... Oh....and Parking on site! :) Thank you

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Shelly
United Kingdom | 15 December 2024

Excellent company. Their showrooms are incredible, beautifully decorated and arranged and I always feel that I can take my time when I’m visiting. Bought Arbroath baskets which I use for my shoe cupboard and for wardrobe storage. Beautiful baskets that last. Packaging fully recyclable and well packed. Very happy.

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Maria
United Kingdom | 14 December 2024

Ordered our Arundel table bench and chairs from the Stanway store. All very helpful we have been back and forth for months then took the plunge. Delivery day arrived Steve &Nathan delivered with care and attention lovely guys and all was as it should be. Issue is I am now addicted to Neptune!!! Thank you

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Mr vince
United Kingdom | 14 December 2024

A great candle but a silly price to be quite honest. There is no credible defence to charge £65 for a 3 wicket scented candle.

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MelM, Hampshire
United Kingdom | 14 December 2024

Always great customer service from the Farnham branch. Order arrived on time but unfortunately am returning it as the finish on the lights is much darker than those on display. More black than bronze. Great pity.

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Elizabethi
United Kingdom | 14 December 2024

Great products well packaged and good delivery communication

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Susan
United Kingdom | 14 December 2024

website easy to negotiate and excellent in store staff.

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Stephanie Surrey
United Kingdom | 13 December 2024

Excellent service from ordering to delivery. We are delighted with our new dining chairs. High quality, beautifully made. Very helpful staff in the store. Delivery was outstanding. It is always an enjoyable experience visiting the store.

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Tammy Willcock
United Kingdom | 13 December 2024

Over the years we have attended cooking demonstrations at Neptune, Farnham. The one on Wednesday 11th December did not disappoint. Aside of the demonstrations, which are always fabulous, the store is always a treat to visit. Immaculately set out, warm and inviting. The staff are always helpful and approachable.

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anonymous
United Kingdom | 13 December 2024

Very slow to receive our cushions, all the while you had our payment . It would be better to charge the client once the product is sent, especially if there is such a lo g wait.

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Tony ellison
United Kingdom | 13 December 2024

Always helpful when asked. Wonderful atmosphere in the whole store. Beautifully set out for ease of ideas.

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Mr Mark
United Kingdom | 13 December 2024

Our experience with the team at Neptune Winchester was very good. Their design of our living room was excellent. I am hopeful that head office will be equal to the task when they address the fault in one of the arm chairs delivered. Julie.

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