Earlier this week we had a range of Neptune Bedroom Furniture delivered to our home, first time we have had a delivery direct to our home from Neptune. Pleased to report the service we received from the 2 men who delivered the furniture was simply excellent. Arriving slightly earlier after an early morning drive both men were extremely courteous and set about the difficult task of getting the heavy furniture up our narrow stairs with caution. All furniture was in place within 1 hour..! All packaging removed and area cleared. Can't thank the boys enough you did youselves and Neptune proud on that day. Great job

I love my headboard but was disappointed that it could not be attached to my bed….. it was not explained to me when I purchased that the headboard only fit Neptune beds .

Item size not generous in size !! paid for to delivery to my home !! Which took forever and then had to go to post office to pick up . Not good for a company that charges high end prices . Replying. Hi jamie I find the reply back from yourself quite rude & patronising. Apart from the obvious!! Of course. Checked the size & I haven’t a crystal ball to know what day the delivery was coming as it was not delivered the day it was said it was coming because I was waiting for it & if there was no one there it should have been redelivered as many company’s have the Curtesy to do this. Like I said that was what I paid the delivery fee for. Yours sincerely Geraldine.

Delivery men could not have been more helpful. Delivered to my room of choice, carefully unpacked & checked mirrors, then repacked them until ready to fit. Advised on fittings too. Staff in the Tonbridge store were extremely helpful too prior to purchase. 5 stars all round. Thank you.

Went to purchase a Suffolk chopping block, great service as usual, it's lovely to take as long as you need without any pressure to make a decision and the help and advice offered along the way. Thank you

Great service and advice in store, nothing was too much trouble

Great service, having confirmed the delivery date - the kitchen units arrived on time - off loaded and stacked neatly and safely ready for installation. Neptune have been extremely easy to deal with from our initial consultation, through the design stage, right through to delivery - highly recommend them if you are looking for a high end kitchen - that is good value and of high quality.

Great after sales service. A product stopped working within its guarantee period, but being unable to replace it because it was out of production, they gave me a generous credit note. Most appreciated!

Neptune have lovely quality products. Very happy with my purchase.

Very stylish items. Brought to go with other neptune purchases. I brought the honey pot to use as a used tea bag pot as i hate to see them The jug is very sweet and can be used for flower post or drinks

High quality products and fast delivery

I saw the rug in a different colour from the outlet in leeds - the staff were so helpful and friendly I came home and ordered the colour and size I wanted online. The rug arrived within 5 days and is beautiful, it looks great in the lounge. I did have to contact customer service as due to a picking error I did actually receive 2 rugs!! This was dealt with straight away and the additional rug collected the next day. All in all an excellent service and is definitely order again.

I love Neptune there showrooms are incredable and there products the same, if you want good quality, good price and amazing customer service they provide it all x

The items were well packaged and delivered quickly - maybe a bit overpackaged given their size? The items, two honey pots, are of very good quality, slightly larger than I thought, which was a pleasant surprise.

Lovely lamp

I am very pleased with my Ardingly cabinet. It is well made and I love the colour I chose. Delivery was ahead of schedule which was a good surprise! It was delivered by an experienced team of 2 men who took care to position the cabinet and show me how to make adjustments to the height etc. The doors of the cabinet do not open how I expected so I needed to change where I planned to place it. Perhaps this could be clearer on the website listing. I would both order from again and recommend Neptune.

Great customer service - staff are helpful, responsive and speedy. I made a product enquiry via the website and received helpful information very quickly. Previous in-store customer service also great. Highly recommend.

The 'whole experience' of shopping at Neptune was of a high order, product quality was A1 standard supported by a polite and professional service which was much appreciated. Thank you.

Love the candles, they leave nice aroma in the room.

Absolutely love everything about Neptune. I have made many purchases over the years and each item is of the highest quality using the most beautiful materials. From little vases and faux flowers to large furniture, each purchase has delighted me and continues to do so, Thankyou