Furniture was attractive and off good quality.

Great service

Great customer service with a quality product

Great service lovely chaps who delivered the table

We're thrilled with our Neptune kitchen. Exactly what we hoped for - great quality and great customer experience.

Received a call to arrange the delivery of our new headboard. Delivery arrived punctually, beautifully packaged and very helpful delivery men , they unpacked and fitted it and took away all the packaging. Excellent service

Very pleased with the quality of the Neptune paint and the service provided.

I ordered 3 items and only 2 have arrived. I am going to try and call you regarding this Thank you immediately sorting this out.

We fell in love with the Neptune products and the staff in the Chiswick branch were fantastic. In particular Eva, our kitchen designer and Greg, our technician who were overseeing the installation from start to finish. Both of them extremely knowledgeable and pleasant to work with. The measuring was precise and their recommendations throughout very useful. Overall it was a smooth installation and we are grateful to have them working for us. Money well spent. Thank you very much.

The team at the Winchester/Alresford store could not have been more helpful. They readily came up with suggestions that made the whole ordering process so much easier (and less stressful!). A real pleasure. The delivery and fitting team were absolutely outstanding. Helpful, polite and willing to go that bit further than just putting the piece (roughly) where it needed to be. We could not be more delighted and are hoping for a commission on sales from people who have admired our dresser and want one of their own.

Order arrived promptly, great value sake prices and superb quality

Excellent quality goods, very good service and efficient delivery. Neptune is a really good, reliable company

We had the Bath Neptune design service when we moved to our new house and spent many tens of thousands of pounds with them. They did a good job, but ordered a Shoreditch Carver Chair in the linen fabric for a desk chair. With 3 month's use (and no zips or buttons on shorts) the chair seat is threadbare. Despite being told they would recover it they then backtracked and said they would not, unless we had the same unsuitable fabric. Chair is now completely useless. Terrible that they even sell this fabric for a chair.

First time ordering from Neptune. I saw the Lewes jug and honey jar. Very reasonable price as they were in the sale. Looks beautiful and the quality is very good. I had emailed the company To see if the items were in stock and they responded very promptly. Very good customer service. are you sure you want to do this?

Over the past few months we have been using Neptune (Chesham) to help furnish our new home. We have been very impressed not only with the quality of the items we have ordered, but also by the level of customer service we have received in store by our contact Laura Myatt. Delivery and installation was also first class! Can’t speak highly enough of this store. Well done and thank you for all your help!

Voucher arrived to recipient too early even after I emailed to double check the date as was shown different dates on the confirmation and email. When there is a service available, you expect to recieve it. I emailed after to raise my concern and was told kt must be a glitch and nothing since. Very disappointed.

Popped in on Friday for the first time and what an amazing shop - huge in size with everything you could possibly want/need for your home, along with giving great ideas. Both Katy and Shannan gave excellent customer service with a smile and went above and beyond - the coffee was an added bonus. Will definitely be back soon!!

Always good quality and well wrapped. On time and always pleased.

The Lewis storage jars are beautiful and match with your kitchen cabinets. I now have all 3 and couldn’t resist the jug !

Excellent service and fantastic products