Tortuga Smith Road, and On The Run Industrial Park are too slow. You need to implement online transfer that would solve the lengthy wait in line.

I am really excited about jn banking I have no problem thank for jn bank.

Both of my transactions were cancelled and I have no idea why.

The money was never credited to my savings account even though I called in the transaction as instructed. After realizing that the transaction was not completed I called your customer service and was instructed to send an email requesting that the transaction be cancelled and my money refunded. Now I've found out that even though the discrepancy was no fault of mine the service will not be refunded. Very poor customer service. I am truly disappointed in the way you handle business.

I always get a fast efficient service at Jn ..the staff is very friendly and helpful ..I am always satisfied with the service there ..awesome service .

Friendly customer service fast transfer always willing to help their customers

The fact that I had an emergency and you guys went above and beyond to assist, and offered advice to expedite the process; I am grateful and yes your customer service is great. Now if i could just win one of the prizes you guys give 😄

To whom it may cancern. Good morning hope all is well. I had a customer from the of JN from the cayman islands. I had being a customer in the grand cayman for several months now, I only uses JNMT for all my money movement to Jamaica, either paying bill, business and my family mentaince. JNMT is # 1. I am unhappy with today's service with Ms. Andrea Clarke at the Eastern Avenue branch. I had being in the line for more than 30minutes with other customers waiting for my turn. A gentleman came in the store, greetes everyone and stand away from the line for less than 3 minutes. The gentleman then greetes her for acknowledgment. Other customers told the gentleman there is a line, in which he didn't respond. Shortly after Ms. Clark called the gentleman and send his money. When I told Ms. Clarke he just came in the store and got through with joining the line. She esponded its for customer. I told her im a customer too and its unfair to be in the line wait and her friend came in without joining the line. She refused to served me for my commments. Other customers said to her its foolishness and she should served me. Ms. Clarke took my money and ID and told me to step a side While she served a next customer. My receipt was handle to me by a next customer to signed. Ms. Clarke is a unprofessional individual with no sense of customer service. Someone in authority need to remained her of the first comes first served policy. She also need a lesson in good customer service. I am unhappy with the way she spoke to me as a customer when i voice my commments on unfairness. The was on Old lady was in the store sitting and waiting on her turn but Ms. Clarke friend got served before the senior citizen. Please view the camera system. Transaction # 6228861099 Transfer date 2023-10-06 Location ID zzz014 JNMT Eastern Avenue. Teller Andrea Clarke Receipt Time 0809hrs.

Fast, efficient service. No hassle. No long line. Friendly agents. Clean environment

I never have any problems sending money. Also the associates are very polite...

To be honest JN money service is excellent, because it allows my daughter to get her school money on time, I would love to use this opportunity to say a big thank you to JN.

The best money transfer service in the western hemisphere.

Staffs always courteous awesome

My last time was my wrest day off my life..I have to go there 5 times for the day to send a money to my sister in Jamaica..her name erica Johnson

Excellent customer, friendly and courteous staff , especially Ms T Henry always pleasant. overall great team and security officer.

Excellent customer service, fast and always reliable...never had any issues there before..

Nice send money fast good coustomer service

Fast efficient and professional staff

Very Dependable No Excuses💯🔥🫵🥂🇯🇲🇳🇬🇯🇲🇳🇬🇯🇲🇳🇬🙏

Need to update my account