I have no issues since I learnt how to use this online service

Money when fast

Transaction went quickly without issues.

The online app is very fast and convenient.

Now, a fast, hassle-free, straightforward service,

when it came to payment ..was ask to put in amount based on what total sent, it was not accepted.

Sending money is ez

Never an issue dealing with JN good customer service .

The transaction was straightforward and it save me queuing up to sent money to my family.

I recently had the pleasure of meeting with Tammie-Kaye Gregory from Jamaica National (Eglinton branch) and I couldn’t be happier with the experience. Tammie-Kaye was highly knowledgeable, professional, and patient as she navigated the renewal of my document process. She took the time to understand my needs and preferences. She found the perfect solution for me not being able to sign the document as it appears on the presented identification. I highly recommend Tammie-Kaye for her impeccable service skills.

Quick and easy to use Excellent customer service as well

Service at your finger tip

Fast and efficient service

I needed my Son and I account to be properly established. Everyone I communicated with was helpful and efficient.

Great staff Good Service

The ease and comfort of sending money to my Mother make my mind at ease thanks JN

Website doesn't work as it should - selected option for a card payment but none of the following screens confirm what payment option you have selected. I even back-tracked to check the card payment was selected only to then make a cash payout. Cancelling takes a lo g time - at least 5 days to recieve money back in my account and they then have the cheek to not refund the fees despite their websites incompetence. Not at all happy

I found the process of establishing an online account very tedious and difficult at times. The instructions aren't very clear and though the customer service reps were very professional and polite, their knowledge base was not very helpful. Please provide clearer instructions for customers not living in Jamaica.

Very satisfying experience my issue was resolved promptly

They never give up and now Thank god am good Thanks JN