shipped quickly, packaged well

Pascal and his team are great! Professional, on time, knowledgeable. They always go above and beyond and provide excellent service.

Their service is excellent and the advice that they provide regarding selection of the proper equipment to meet your needs is sound.

I ordered on line and I received a phone call from Chris to go over order and to make sure that I had all of the right specs for the purchase we made. They were on top of it and very professional. I highly recommend this company.

Ordered projector screen Christmas Eve and received it within a week in perfect condition. Excellent service .

Quick and easy online ordering. Super fast delivery! Thank you so much!

Great customer support. They had the product shipped straight from the manufacturer and let me know right away

Great customer support. Great pricing! Products were delivered very quickly.

Everytime I called and talked with a different person I would get different pricing. There's needs to be consistency in pricing.

Home theater first time do-it-yourselfer here. Knew nothing about the process. Called Focused Technology, and met Chris in the sales department. Through multiple calls over several weeks. Chris helped me figure everything out. I'm sure he thought I was a kook at a couple of times, but he was always knowledgeable, courteous, and friendly. In the end, I made my selection, after seeing several other products in person at local retailers. I went with Chris, and he beat everyone's price by a big margin. Because of the fast fulfillment of the order, I've been enjoying my new home theater immensely over the last few weeks.

I ordered a 12x12 Da-Lite screen. The price was reasonable, and it arrived within two weeks. I wasn't sure where my tracking number was, but I asked and received a reply promptly.

I am used to having shipping information available to know when i can expect to receive the item i have ordered. In this case, no tracking information was available on their website. I called them once to get a time frame for delivery and was told that i would receive an email with that information. I called again a week later after not having received an email and stayed on the line to get a tracking number for my order.It was very frustrating to not have that information available on their website and have to make multiple calls to get it. Other than that the order was filled properly and received in perfect condition.

Fantastic service!!

I had plenty to choose from and there was excellent service through shipping.

Cables were easy to order and shiiped when expected.

Great service and responsive customer service when questions came up for clarification on order.

Customer service experience was excellent however, the product used was not exactly what we expected.

I exclusively use Focused Technology (for almost 2 decades!) - their excellent products, fair prices and superb customer service make them a reliable go-to resource.

The staff at Focused Technology were so helpful and kind and the flag I purchased was delivered quicker than I had expected and is perfect!

Great price and response to questions about the product.