Online shopping with Tackle Direct was as good as it gets.All items were delivered as advertised and timely delivery.

Great prices, products and fast shipping keep up the great work.

Is my first time using and was great

I purchased a few products over the last 4 months,with 100 percent satisfaction. My last Purchase was a price match and the customer service was flawless. Each product came on time or earlier.my products ranged from tackle to jigging rod.

TERRIBLE SERVICE. On hold now 1:17. Yesterday 1:22 and NO One cares. Emailed 3 times for a RA. Totally never will use this company again. I'll go out of my way NOT to use TD. No agent call back after 4 attempts at leaving my number. ZERO STARS

Ordering is a breeze and right on time.

Ordered nearly a 100 dollars of fishing lures on July 2 (Order #736327). and haven't received them as of July19. Called your company three times and E-mailed twice. No reponse what so ever! Yet I was billed immediately on my credit card, Calling my credit card company to dispute the charges. You guys will not stay in business too long if you keep this up.

Fast delivery, exactly what I ordered.

I'm from south Africa and have to say very good service and quick response to the staff.. My parcels was delivered quickly and with no problems. Thumbs up to tackledirect !!!!

Fast shipping, product as described.

Fast service.

Great seller. Good prices

Would highly recommend Tackle Direct for all your fishing needs..service was absolutely professional and arrived on time..

Customer service is horrible. can't get a call back or wait hours on the phone. Partial order received after hounding them. Said they sent out the second rod but no email confirming it. Called again never went out, said it was going out, asked for email confirmation, nothing yet.

Great service, great products and awesome sales!

First order took a month, I expected it could take that long from their automated email. Second order and into my seventh week since I placed my order and no response to my emails or leaving a note twice on their "chat with us" tab. Luckily I have used Paypal, if no further response then will likely cancel my order. I had a third order planned which in all likelihood will never get placed given how poor, like never, get back to you. Addendum: I later got an email, seems like a mass email was sent, that they are having issues with a new software they implemented. I reached out to Paypal and they tried contacting TD (Tackle Direct) but received no response so I got told I will be refunded. However part of my order got shipped after the fact and through EMS when I paid for courier. I reached out to TD to let them know but as of yet have not heard anything back. For now (Aug 2019) I would wait till TD has their software issue sorted out before attempting to order again from them.

No reply from customer service and too long shipping time.

Awesome gear, great prices and fast service.

I recently purchased a travel rod for a upcoming vacation when the rod arrived it was broken. I had left multiple calls with there service department that were never responded to. After two days waiting I was finally able to reach someone from there service department who was very nice and explained to me that they are currently upgrading there system and apologized for the problems. I have been waiting now for week to receive a email with a shipping label to return the damaged rod it has been very frustrating to say the least trying to get the issue resolved. Due to not receiving the label I had to purchase another rod in order to have something for my trip. I have shopped with tackle direct many times and never had an issue till now I hope they will get there system flaws resolved soon.

i had the majority of my things come but a few never came. It is now almost 2 months later and still nothing...