No problems with our claim. Vetsure recommended by my vet and am pleased l changed to them

Simple and efficient

Definitely recommend Vetsure, they are reasonably priced and deal directly with my vets so I don’t need to pay and then claim back, unlike some other insurance companies. I recently made a claim and was unsure if it would be covered so I rang their customer service team, I was worried about my dog and the person I spoke to was so kind and reassuring and explained exactly what my options were so that I could plan for her treatment.

I’d never had cause to need to claim on our insurance before so was unsure how to go about making a claim. When I called and spoke to them they were amazing and explained exactly what I needed to do, immediately sent through the claim form which I completed took into my vets. I had nothing else to worry about and it was completely stress free and straightforward. So pleased we chose Vetsure and would definitely recommend

Vetsure have been amazing and I would definitely recomend them I paid my excess and they paid the vet direct It was the easiest thing ever, which is what you want when you already have the worry of your pet

Very pleased overall. Our dog had ongoing stomach issues which needed a few visits to the vet until it was sorted. Vetsure paid the vets direct for his consultations and medicines, and linked the vet visits to the same illness, just an e-signature required from me to authorise.

My boy has an ongoing claim for allergies and they are always quick to pay out and accept his claims.

Our Cocker Spaniel puppy had an in growing eyelid (entropion) picked up on his 16 week vetinary check up. The procedure was carried out and Vetsure settled our claim within a week. The vet and Vetsure made the claims process very quick and hassle free.

The claim process was very simple and quick. Staff were friendly and took the time to understand what was needed.

Good communication. We are in the fortunate position in that our Vet practice contact you on our behalf.

We didn’t have to do anything. Verdure sorted everything out for us

We didn’t have to do much our vet and the insurance did all the work for us took the trouble away so we could look o after poor boy

Swift response and no fuss

Claim dealt with quickly

Whenever I have called Vetsure, the staff have always been super helpful and friendly. I recently had to make a claim and it was dealt with and paid into my account in a couple of weeks - it was only delayed by the admin at the previous Vets. I would definitely recommend them

My claim was dealt with by my vet direct with Vetsure , in the past I have had to complete forms pay vet and wait for insurers to reimburse. Now it is so simple and hasslefree

easy to fill in forms, quick pay out.

When my Cavalier King Charles, Sula, needed treatment recently I was reimbursed with the vet's fee without question or fuss. I was very pleased with Vetsure's service.

Team at vetsure are amazing and are really helpful when you give them a call. Joseph owner of Toby

Good value for money. Both my cats Caggie and Storm are insured with the multi pet deal.