Seamless experience!

Bought INF Premium for parents who are around 60 years old. Little expensive, but covers the preexisting conditions in limited coverage package. During covid times, did get the INF Elite which is comprehensive and has great coverage if needed.

Customer service people were very helpful to choose right plan.

Bought this for my parents who visited couple of years ago. Never had to use it luckily but, I was rest assured that they are covered, especially for preexisting conditions. Bought it again this week for my visiting parents. The process was a breeze.

Had a very smooth experience while applying for a tourist insurance and travel assistance program. The plan offers amazing benefits for people travelling from any country to USA both for short and long term travel plans

It is easy to pick out the plan which best fit your travel need. Quote is fast to receive. Follow up emails after the quote was also very helpful.

INF premier insurance is best suited for a short travel. It has good combinations of insurance options. I liked the premier because it was covering pre existing conditions.

I am happy to buy United Insurance through INF. I was looking for travel insurance that covers preexisting conditions. I found INF is the rare one that offers preexisting conditions coverage

I had a great experience with INF Insurance compared with other companies regarding the Claim Processing. They has good plans for covering the pre existing conditions and are always available for any kind of questions.

Great Plans and pricing

The staff was helpful in answering my questions and the insurance details were clear on the website. I hope my experience in the US with this insurance starting 12th will be great.

INF Premier plus It is really awesome that they allow coverage for pre existing illnesses Bought it for my Mother during her extended stay here in the USA

I bought INF Premier for my parents and experience has been great so far. Their customer care is very responsive and helped me to buy the insurance at the last minute and went above and beyond to resolve the browser issue from my end while buying online.

Got this for my mom aged 64 years with pre existing conditions. The onboarding is super seamless, coverage details are clear and extension has also been smooth. I've done some research and it appears to be one of the best places for senior citizen visitors.

Just purchased our insurance, heard good reviews about it. Thank you so much, for your service.

Customer service was able to guide me with the perfect plan for my usecase and budget. They were quick and responsive and super helpful.

Getting policy is easy and lots of options available to choose the policy based on requirements.

I’ll be for an observership month in a U.S. hospital and I need an health insurance. The INF website was great, very informative and easy to use, I did a lot of research and the prices are also great.

I recently purchased INF Plans visitor insurance for my father who were visiting me from India. My dad had multiple pre-existing conditions and INF was amongst the very few that provided solid preexisting coverage. The insurance was bit expensive, however, I wanted to make sure that he was covered during his stay. In addition, i had to also extend his coverage as we asked him to stay with us for 3 more weeks and it was quick with the extension, we need to pay the daily rates, that I find reasonable

[Updated the review on 4/16] This review is for INF Elite Plus plan and INF's claim process. The premium for this plan is much higher (I paid close to $2500 for 3 month of plan). The plan promises to cover existing conditions. There were positives and negatives: Negatives: 1. Changes & Refund - None: They refuse to refund money if you need to cancel the plan early and change to a cheaper plan. NO EXCEPTIONS - I tried asking multiple times politely and explaining my situation, but failed. Considering this plan is expensive, please make sure you are ok with this policy. 2. Existing condition coverage - Mixed Value: The premium is high due to pre-existing condition coverage, however you may find benefit to be limited due to $1500 PER INSTANCE deductible and $25K upper cap on coverage. IMO, The benefit you get (in contrast with the plan cost) is limited for both minor and major issues. So in retrospect, I wouldn’t consider this plan in future. There are other alternatives (such as Covered California in California at higher cost) or getting something that doesn't cover pre-existing condition for 1/10th of the cost. 3. Unprofessional response to negative feedback: I provided detailed explanations of why my review is accurate and behavior is ethical. They tried to discredit my review with false accusations without providing any explanations even after I questioned them multiple times over email. Neutral: 1. Claim process - be proactive: Customers need to be proactive checking status of the claims and following up on everything promptly - but that’s probably expected when dealing with insurance. The review process also can take 1+ months for what its worth. Positives: 1. Claim pay out and processing claims on day 1 of getting insurance: I filed 2 types of claims, I am eventually expecting to get some money back after the plan deductibles. They also handled my mom's incidents that happened on day 1 of signing up for the insurance which not many insurance do. 2. RobinAssist: RobinAssist provide customer service and are prompt. They set proper expectations and passed information to other teams at INF such as claim adjuster. Sometimes it added to delays because of additional layer, still it was nice to get prompt response from RobinAssist team. 3. Claim Adjuster: The claim adjuster team was reasonable to work with. They have their own timeline for responding to documents etc, but overall they were reasonable to work with.