The man on the other end of the phone was pushy and wanted to sign me up that second didn't want to let me think about it

Well explained and friendly.

Great service, found us a great deal.

Not impressed. I received a call and the agent was in a rush to make me switch to British Gas. The welcome email from BG had all the wrong consumption figures. No wonder the monthly direct debit was much lower compared to my current provider. The company should train its employees on how to listen carefully and pass on correct information to the service providers.

Im happy, customer been realy nice for me.

Mark was clear when explaining things.

Friendly staff on phone very helpful

Excellent service when I wanted advice about changing my energy supplier. Gave me all the advice I needed and a couple of extras I could be eligible for.

I was expecting a robot and the person was very good at her job and very pleasant!

Very polite and informative agents, smooth and quick switch to another provider. No fuss or bother.

Real genuine person helped me get a good deal

The man that explained how it worked was brilliant and the girl training were very respectful. The gentleman in the phone was okay but I did struggle to understand him.

Everything went well

The money expert advisor was super friendly, he explain me everything very well and found me a better price for my gas and electric bill. Thanks very much.

Straight forward and timely

Hope what you predicted comes true !!’

It was difficult to be honest about the situation, I spoke to so many people, gave my bank details to different persons before I get the service resolved.

In good old fashioned style, people came to our door to discuss our options and get us a better deal. It was pleasant, easy to do and the people were helpful and informative. The switch to the new deal was quick and easy with a short phone call for verification.

There seemed to be no rush and the operator take the time explaining what was happening.

Emanuel was very helpful sorting out my internet and finding us cheaper gas and electric