Mathew was very helpful he explained in great detail and was very professional.

Good understanding of your needs thanks

The gentleman I spoke with was very helpful, he went through everything very expertly.

Gave information Wasn't pushy Got me a lower price.

Recently a representative of money expert knocked the door. The rep was very polite, courteous and professional and after going through some questions helped me to change energy supplier and save almost £300 a year on energy prices. The process was quick and simple and we made a significant saving.

Helpful and polite representative. He explained information in detail. He was respectful of my disability (MS) and liaised with my partner, when asked to do so, when I struggled to understand. However, he maintained dialogue with me so I didn’t feel excluded.

A quick call back to our initial enquiry. A friendly service and an option was found that saved us money

My face to face meeting with one of your agents was very pleasant, he was very polite and very helpful, he helped me change over my energy supply and help me save money.

Way it was explained to me and how it showed me how much I was paying with the other supplier and how much I could save and how much cheaper it would be.Also the person who called was very perlite and explained everything to me and very helpful.

He was very respectable explained everything more than once for me very polite lovely lad

The sales rep were very helpful they guide me in. The right direction which help me to save some money also they were very friendly and easy to talk to

The sales person and his trainee were brilliant but the people in their office were dreadful, one of their supervisors is going to put in a complaint because of how shoddy they were, phoned me 3 times to confirm this transaction and they hung up without speaking, very rude.

Very nice man called Wayne explained everything to me and I was happy to proceed with switching company. Thanks Wayne.

Ben is a Star very well trained customer service support and i felt treated with compassion and empathy. Keep up the good work

Person I spoke with was patient and helpful

Darren was Very friendly and knowledgeable.

Great friendly customer service from the 2 reps very happy with they way they presented the company and services..

Had a completely unwanted cold caller at my door with a lanyard from Money Expert claiming that people in the area were being "overcharged" for their energy usage. This is atrocious behaviour. If people are on a more expensive tariff, that is one thing, but to claim that lots of people in the are are being "overcharged", as opposed to simply "paying more than they need to" is completely misleading, and implies some sort of malfeasance on the part of the energy companies. I refuse to deal with any of these cold callers about anything. To me it smacks of some sort of desperation that any company feels they need to go round the streets knocking on people's doors to try to drum up business, and makes me totally unlikely to ever use them. I had never heard of these people before, and will now never use them for anything. There are other, in my opinion more trustworthy, comparison companies out there who don't use cold calling tactics.

Clear and informative made very easy to change to a better fuel supplier

Very Polite young man , explained everything in detail and was really pleasant thank you Usan your Rep.