So easy and so helpful couldn't be more pleased

I just got spammed by these idiots out of nowhere. They just sent me the full contact and contract details of one of their customers who shares the same name as me. I guess they do not try to confirm if the email address you give them actually belongs to you. This company is probably violating the GDPR legislation.

Anna was very helpful & patient & sorted me a good fixed deal.

Friendly , polite, honest

The caller explained everything clearly and showed examples of how much I would be saving was also very friendly, had no pressure, and made it easy for me to decide.

Politeness and respect of the agent. Clarity of explanation without coersion.

The representative I spoke to was very friendly and helpful putting me at ease throughout the conversation.

The advisers that came to my door were friendly, personable and not pushy with their advice. I am usually not keen to engage with doorstep salespeople but their personalities made me happy to talk with them. They were able to navigate the online platform well and explained everything in a way that I could understand. They represent your company well and should be recognised for this.

I have just given you the reasons. l have nothing more to add that could be any plainer apart from l forgot to mention Friendly .

Quick efficient service. Happy so far.

Door to door sales is not very nice: and instead of being switched do it direct through british gas, seems rather archaic in todays day and age that should be different. GRANTED, the people helping were freindly

The field agent was very polite and patient in his interactions and explained everything carefully.

Have decided to stop switch to british gas. The expected price raise in April will make it too expensive.

I felt happy with the experience I had, the staff were polite, friendly and knowledgeable. I was pleased with the level of care I received!

The guy ( Charles ) was very helpful and informative regarding changing my energy tariff.

Helpful explained every thing that was going to happen and it was easy to understand many thanks xx

Lovely girls at the door. Very,ry explanatory

The young lady Camilla was friendly and helpful. She explained the product very well. She said it was a much better deal than what I was currently on, so I decide I would try it.

Horrible experience. I was pressured in my home into switching my energy provider. I was very hesitant and didn’t want to go through with it but the man had manipulated and belittled me into thinking I would be stupid not to. He coached me through all the questions on the phone call- what to say, what not to and then said “I’ll know if you don’t go through with this”. Across the conversation he also used offensive language, not limited too but the highlights “c***t*, “f*** off” and even turned to my partner to say “why are you even with her”. I have contacted Money Expert’s customer experience line since and been ignored. I wasnt going to make this review but since they have harassed me twice to make one while avoiding my other email, I thought I’d jump in. Avoid at all costs!!!!

A lovely rep. Explained everything fully. Helped me to understand my saving. A great experience!