Quality of the flat and the location were as advertised. No surprises or complaints. We would book with Home from Home again.

Everything went smoothly. Great experience.

Our first experience, two years ago with HFH was excellent, the second was not. Our second flat had 69 stairs which in and of itself was fine.We were aware of this before we arrived. It was the concentration of mice that were running around the flat that were not fine. We woke up to mouse droppings and they ran under your feet as you sat on couch. I was very disappointed when I suggested we be moved or put into a hotel and was told simply "there were no other options available". HFH's solution was to have an "expert" come and deal with the mice. They put a few traps out which did nothing. When we asked for some compensation we were given a very small amount back. Not sure we will use them again.

excellent customer service, great flats

Service was excellent from the time of booking to checkout. The house on Rabbit Row was lovely and everything worked well.

We used Home from Home when we travelled to London in 2016. We stayed near the Borough Market in a very reasonably priced flat. Home from Home handled our ride to and from the airport making for a trouble-free experience. They did everything they promised and our security deposit was refunded exactly when they said it would be. We had such an enjoyable and trouble-free trip last year we are going back in Nov. 2017 and staying in the same flat. Our trip is all booked and it was as easy as last year. Much better than a hotel and for less money.

The staff was responsive and helpful throughout. The apartment was spacious, comfortable and in a fantastic location. Pictures on the site were accurate and representative of the property. A wonderful two week stay in London that was enhanced by the property.

Great loft apartment at the Vineyard in the Borough. It was really well appointed and supported our visit to London perfectly.

Vers nice appartment well equipped, spacious and nice terrace.

We had never been to London before and needed help navigating the options for accommodation. A friend recommended we contact Home from Home. We enjoyed a great customer experience from the first moment when we started to look at rental options. The on line enquiry and booking process is simple and secure. The rental options are wide ranging and the property we rented was well stocked and nicely furnished. Nothing was missing. It truly was our “ home from home” We enjoyed top flight service from the moment we were met at the airport to when we handed over the key as we headed home. One thing is sure, we will be using Home From Home on our next London vacation as well.

I felt like we were not welcome from the pick up at the airport to our departure. Cab driver blamed us for slow lines at customs. Inadequate demo of alarm. Did not use washer or dryer or dishwasher as all warnings, including phone suggested sanctions. WiFi only worked on floor near the portal. Cable access bad. And when I requested access to parking for rental car they said it had to be arranged in advance. The site states it is available without any of that disclosure. Finally, it gets two stars instead of one because it is a decent location for access to important lications in London. But that is about it. Will not use again. Thank you.

Amazing location! Wonderfully helpful team to work with. I would recommend going through Home from Home if staying in London for an extended period of time. Every question answered; polite, helped with other travel arrangements. Cannot say enough positive about the experience.

Great options for a family of 6, needing 3 bedrooms and space to spread out! The home we rented in Notting Hill was PERFECT!...and we are anxious to return soon!

I would certainly recommend this company and plan to use again on my next visit

Excellent service and amenities, the flat was as described and when we needed more chairs and more kitchen utensils and glasses, these were immediately provided. Also excellent car service from and to the airport.

What we received was what we expected. They accommodated last minute changes. Price was reasonable.

The service from Home from Home can vary depending on who manages your booking. I have used them three times for accommodation in London and the first time in September last year was the best. Things stepped down in April this year and then down again in Spetember this year. Specific booking items were missed and the third property was a result of a cancelled booking and no where near the standard I expected.

All staff great! All went very well. I will use them again.

Super property, great service would recommend unreservedly.

I was very happy with service , location and price 👍