Disgraceful service and poor product. Purchased a pair of oak veneered doors from JB Kind at £477. Prior to order, several personnel at JB Kind advised us that doors had an 18mm oak lipping and that we could remove 12mm from the sides and 10mm from the top. To our horror we removed 5 mm from the top of a door and the ugly MDF core was exposed. Looks cheap and nasty. We complained to customer services at JB Kind and they accepted NO RESPONSIBILITY for the problem even though our purchasing decision was based on their advice. We escalated the problem up to the Sales Director who we felt was equally dismissive of our concerns. The solution from JB Kind was that we install sticky veneer on the door edging to hide the ugly MDF problem. The door finish is not fantastic for the money. We have been a long-standing customer of JB Kind but will NEVER use this company again. We’ve recently used an alternative supplier who are not JB Kind who print their trim sizes on the door packaging and they are exactly as specified. The doors are better quality and value for money.

Excellent service, easy purchase, good communication & delivery. Got the door I wanted within a Wk after waiting 2mnths with another vendor

I bought 10 Eden pattern doors, to replace existing painted doors in my home. The J B Kind website was very easy to navigate and the Eden door was offered in the correct sizes for us - unlike some other outlets. Additionally, the overall price was competitive. Delivery was prompt and communication excellent. Finally, one door had to be exchanged, owing to a defect. This process was very straightforward

Poor quality doors for their price, if I would've seen them in a shop I wouldn't have purchased them. Once hung as French doors they were twisted so don't aligne flush at top or bottom. They also need better finishing off for example sanding as they are so ruff. Very disappointed in quality at £230 per door wouldn't purchase even if they were half the price.

Door has just been delivered, great looking door and well worth the money. Will buy more.

Excellent service all round kept informed throughout on time great delivery,recommend this company

Very happy with doors and delivery

Excellent quality doors. Packaged and delivered very well. Great customer service.

Absolutely first class service from JBK this morning. The delivery driver was on time, very professional and courteous and very helpful. He took great care when handling/carrying my new Oak doors. He is a credit to and and excellent representative for JB Kind. I would highly recommend the services

Very helpful delivery, kept in touch and polite and friendly

Very happy with the whole ordering and delivery process( via Trading depot) . I ordered the Tobago bifold door and it was delivered exactly when they said it would. the delivery driver was courteous and helped as much as possible. 👍

Received my door today. It's a basic wooden shed type door. Initial impressions are that it's well made and finished to a good standard. Delivery driver was polite, prompt and efficient. Good all round service.

Received many compliments on my new Civic black doors which look great and allow you to trim where necessary. The delivery service was excellent and I received ample communication regarding the timing of the delivery. Would highly recommend!

Excellent service. The door was originally out of stock, but arrived ahead of schedule. The driver was great too. Great company.

I have ordered some Oak doors for my home several times from J B Kind. The product has proven to be excellent with the doors well finished and constructed. The service i have received from Simon Johnson in sales has been exemplary and would 100% recommend this company and its service.

The driver couldn’t find our house easily but he persevered. He also kindly carried the heavy doors in for my wife. Good service and delivered on the promised date.

The doors I ordered were an unusual size, but J B Kind were able to supply them in a very short time scale. Despite the atrocious weather, they were delivered very close to the time they said they would. The doors were well made and in excellent condition on arrival, the delivery driver took a lot of care to ensure they were not damaged in any way whilst unloading. I will definitely be using them again and can recommend them to anyone who requires well made doors at a reasonable price.

Absolutely brilliant doors...and service from Buildworld spot on couldn't be happier..

Excellent service in all aspects. Ordering was a breeze, delivery was efficient and on time, and the customer service from the JB Kind team was outstanding. Our new doors are perfect - fantastic quality and pain-free to fit, according to our carpenter. Thank you!

Driver was a great help, very nice on phone to try find address, if needed again definitely purchase