Well done. All good

I would echo Garry Walton’s review 100%. They kept me informed the whole way from payment to delivery just this morning. Delivery driver was careful and considerate. Top shopping experience. I will definitely shop with them again.

Excellent company to deal with. Kept us fully informed as to progress of order. Great and helpful delivery driver.

Great experience and top company, which is very rare these days, polite driver, excellent communication throughout and top product. Highly recommended !!

From start to finish they were very efficient, informative and helpful. Excellent company to deal with also great products. Delivery driver so helpful and polite, brought the doors inside for me, wouldn’t let me help brilliantly bloke 👍🏻.

Prompt delivery and polite driving chap.

Awful delivery, driver was so unhelpful and rude.

Delivery arrived today, lovely delivery driver Amy got the accoustic panels to my front door which I then took into the house. I received plenty of updates via text and email, and I'm very satisfied with the service received.

The delivery tracking link was extremely useful to see exact location and arrival time while we had loads of other things going on. Delivery wasn’t quite on time but the map allowed us to get a pretty accurate idea so we could get on with other work.

Kept informed from order to delivery, delivered as scheduled, very good service, strongly recommend.

Reliable and good product

Delivery arrived in good time, well within delivery schedule. Doors were well packaged an appear to be in good condition. However, the delivery driver refused to help bringing doors into the house. To get the doors inside I had to negotiate three steps up to the front door and then an immediate right turn into the house. This would have been so much easier with a little help.

Great product high quality with good finish protected well for transport Square and straight! Gentleman and companion (gorgeous dog) that delivered very helpful and courteous.

Very professional service

Great is a big word ! Yes it was as you said , on time 👍🏻,,just received the door frame ( going to check it over now , known many people who used to work at burton

I was pleased with the rapidity of the delivery which fitted into my tight time schedule. Delivery guy was friendly too, which always helps!

I am appalled with the conduct of the delivery driver and the members of staff i’ve been in contact with at JB Kind. I am happy with the product but little can be said for the customer service that they provide. Definitely not “excellence” as stated on their website. It’s a shame as the company has nice products but their customer service and delivery clearly lets them down as this is not the only complaint of the same nature that can be found on this site. I had arranged for my teenage brother who was on school holiday to take delivery of an extremely heavy fire door while I was at work. The delivery driver made him get the door out of the van himself! The driver stated that he could not touch the door as it was kerb side delivery. I received multiple emails and text messages directly from JB kind stating delivering was to the property entrance not kerb side. My brother did his best to get the extremely heavy door out of the van without any assistance, he was then made to cross a road on a bend without being able to see when was safe to cross and with no assistance despite having asked the driver for help. When making a complaint to JBKind I was called a liar by multiple members of staff. I was hung up on 3 occasions by Jenny and called a liar. I was also called a liar by another member of staff in accounts who refused to give his name at the end of the call. Despite having agreed that the driver broke standard practice by allowing my brother to remove the item from the van and delivering it himself to the property entrance JBKind are continuing to deny any compensation or even an apology.

Lovely doors great delivery updates and lovely delivery man thank you

Excellent service from start to end the driver was great

Easy to order, was kept well informed by email & text about the delivery. Turned up on the correct date & time. Great service will certainly recommend your company!