The website is straightforward to use. The order was processed and dispatched within a day. International shipping is quick even half-way across the world - less than 5 working days from placing the order to receiving it. Most importantly the items are carefully packed and intact, with a lovely personal note from one of the staff.

Excellent service Great item

The Bear Garden is always top ! Very nice items, send very fast, well packed. Many thanks.

I made an enquiry about replacing a much-loved but badly made second-hand bear with shedding fibres, which had sadly been removed from our grandson as it wasn’t safe for him to play with. I received helpful advice and some good suggestions. I bought a Steiff Jimmy bear, which was the closest in appearance and size. It has been very well received!

Great bear - received within a few days

Good service very quick delivery very happy.

Quick and easy

Ordering was quick and easy and they had in stock the rare jelly cat I wanted! Had the egg with graduation hat which was a super gift and they loved it. Delivery was quick and cheap, will definitely be ordering again. Thank you!

The Bear was bought for our great grandchild due in nov.The bear is so soft,very well made,it was worth the money all day long,The packaging was amazing, the whole experience was done with care,just amazing Thankyou

Order was handled quickly and efficiently

First time that I ordered from Germany for my friend based in UK. Amazing company taking care of its customers even contacting me by email for advise. I really appreciate everything from Price, Services to the delivery

Absolutely stunning guinea pig teddy! A perfect gift for any guinea pig lover, the quality is fantastic and the size perfect. Delivered really quickly and very sweetly packaged. Very pleased with order.

Product was so cute, delivery was really quick.

Good in all respects

Great product and very well wrapped for delivery. Would definitely use again.

Great, speedy service. Well packaged with a personalised hand written note inside from Petrina. Wonderfully thoughtful and sets you apart from the rest. Thank you, will definitely be a return customer and recommend to others.

It was a fantastic experience. Tremendous customer service. Product I ordered arrived exactly as was advertised online and it came quickly. It was also obviously packaged with love and care. I will definitely shop there again.

Once again all at The Bear Garden have proved exemplary! Well organised web site. Excellent customer service. Polite and cheerful people. One gold dragon swiftly delivered to a brave young lady, who had just come out of hospital. The smile on her face was a joy to behold!

Seamless purchase from start to finish and a nice price aswell

I have purchased online from The Bear Garden previously. They offer a wide selection of quality stuffed animals. The transactions have always been easy, with prompt shipping, appropriate packing for shipment overseas, good communication with personnel. Will certainly purchase something from the store again in the future.