Awaiting delivery of an iX3 on 19th Sept but due to unforeseen circumstances, beyond BMW’s control, it has had to be rescheduled. Due to work commitments I had a very small window to take delivery but Izabela has managed to achieve a delivery in that small window. Thank you for being so helpful

Had a query with my new vehicle, which was dealt with very quickly and efficiently by Izabela, and as always in her usual very friendly and informal manner. Once again, I am very happy with my experience of Partridge BMW and in particular Izabela.

In spite of the rather haphazzard BMW on-line system employed, your staff and particularly Haytham discharged his tasks in a very polite and patient way.

Great Dealership with excellent customer service. Use Partridge on a weekly basis and Izabela and the team are fantastic. Very proactive with no task being too big or small. Highly recommended! Thank you to Izabela and the Team!

Amazing service from Izabela, she has gone above and beyond to help me. Can't thank her enough.

Fantastic Dealership & thank you very much to Emma Short for all of her help with my delivery & questions I had before my vehicle was delivered!

Excellent service from Izabela Lazi. She is very helpful and always on hand to help and support with any customer queries. Thanks again, your a superstar :)

Izabela worked very hard to assist me much appreciated by my customers so a big thanks for all your help I would highly recommend Partridges and especially Izabela

My contact is Izabela Lazi, she is an amazing multi tasker and nothing is too much trouble. She is pro active and always on the ball. Cannot fault Izabela, she is a credit to Partridge. Thank you.

Fantastic dealership with fantastic admin staff including Izabela. Always available at the end of the phone and quick to respond to any queries. Iz gets vehicles out quick for deliveries.

AVOID AVOID AVOID IF I COULD GIVE 0 STARS I WOULD My BMW Partridge nightmare began in May when we ordered a new Car. We advised the sales agent our current car was going back end of July and the agent advised us that the new car will be here end of June start of July. So we proceeded with the order and thats when the nightmare began. No communication no updates nothing from the sales agent. We had to chase her to find out whats going on with our order. We then received an email with a screenshot from the agents computer confirming delivery for the 31st of July and the agent saying she will drop the car to us on the 1st of August as by then we would be without a car. The date came and went and still no car. Multiple phone calls and emails to the brach and no replies. We then got given a courtesy car which was inadequate for our needs as my disabled brother requires a big enough car for him and his wheelchair! Yet the dealership didnt care and didn’t give us another car. My brother therefore had to remain in the house for over a month as we didn’t receive our new car until September! The number plate on the car is 22 which means we have received a new car with an old registration. We arrived at the dealership and no apologies from the sales agent or nothing she just wanted us out of the dealership as quick as possible! We understand the delays in getting new cars at the moment and the semi conducter issues but all we wanted was communication when buying a car. Even complaints to the various senior managers were fallen on deaf ears! Our expectations as a customer were never managed! Extremely unprofessional and only happy to help or communicate when payments were involved and documents needed signatures! Please avoid using this dealership as they are quick to make a sale and they leave you out to dry! I am dreading the journey we now have gotten into with this dealership! I cannot imagine how we are going to be treated for the next 2 years! Sales Agent:Yasmin

Really great experience at Partridge, Yasmine was very knowledgeable about the car and buying process. Yasmine made it an enjoyable experience and gave us a good deal. Can’t wait to take delivery of my new car!

From enquiry to completion of the purchase, it was swift and professional. Very happy with the purchase and the quality of customer service and the car itself.

Excellent service and comprehensive worthwhile information from Stephanie Morley. Thanks!

Stephanie is always very helpful, Nothing is ever to much to assist.

Zdenek Kalok Is always helpful and ready to answer my questions. Thanks for keeping me updated on my build. Fantastic

Fantastic help from Emma Short at Partridge BMW! Thank you!

Received excellent service from Dean Matthias at Partridge. Throughout purchase/handover all seamlessly carried out with a professional approachable manner. Many thanks.

Emma Short from Corporate Relationship has been great in helping me sign up for the rewards group. She was quick in her reply and very professional - exceptional client service!!! Thanks Emma!

Emma has always been helpful and very efficient.