First time buyer of a BMW and was given an excellent service from Partridge BMW, would 100% use them again..

Car has just recently arrived but wanted to share the very positive experience I’ve had with Partridge and Stephanie in particular. I’ve had a few questions about the car and the set up. The customer service I have received to date has been first class. Stephanie has kept in contact and answered any questions I’ve had. A really positive experience.

Received my i4 from Partridge BMW recently with great service from Stephanie throughout. The car arrived with a full charge and ready to go. Kept up to date with delivery time slot. Great service

Had my IX lease car delivered by BMW Partridge. Stephanie was brilliant throughout the delivery process and happily accommodated a last minute change in delivery date requested by me. The car has a few scratches and Stephanie immediately picked this up and has arranged to have these fixed. Very pleased with the service.

I didn't notice that my MOT was due until the actual day!! I called Partridge BMW and thanks to the charming and helpful Tracey she managed to make an immediate appointment for the MOT and major service. On arrival I was looked after by Jenny Marino, who I seen before. Alas my 4 Series failed and they had to order a part which wasn't available until the following day. The car passed and Jenny very efficiently arranged for the vehicle to be returned to me at home (20 miles away). So excellent service in every way and I will make sure that I always return to Partridge BMW when necessary. Thank you. One happy and contented customer.

Had my new company car delivered via Partridge's & Izabela ensured that I was kept up to date throughout the delivery process, so that all went smoothly

Picked my new BMW yesterday, everything was so smooth, bought online. I live in Lincolnshire and I dealt with Dean the sales executive, fabulously easy deal. Thanks for such an easy service, would definitely recommend Dean from BMW Partridges Southampton

Outstanding service at partridge BMW. In particular, Steph and Izabela. They always go above and beyond expectations and more! Thank you both so much.

Amazing service! Stephanie Morley went above and beyond, never known someone in customer services to go out of her way like she does, absolute treasure!

Absolutely outstanding service from Steph Morley, She has truly gone above and beyond her role. After my experience with lots of dealerships over the years I think its safe to say every dealership needs a Steph Morley !!

Excellent service and support from Dean who enabled me to buy and finance a vehicle from the US and have it delivered to my address to be waiting for my return- outstanding! Thank you

Came in for a service. Got 2 rude staff who tried to over charge me by 150 quid compared to bmw own website quote. Then refused to help remove service light. I would never go there again. Racists and threatened to punch me. One woman is particularly nasty and sits in the corner. She runs the show and tries to scare customers. In all my years of buying very expensive cars I have never met such a group of nasty and racist people. I recommend avoiding this awful place if you don’t want to be abused and beaten up. Edit: This is how they treat customers. The below response sums them up. There was one other customer who also threatened me with beating me up. One of their own staff said he would punch me. There were no other customers just 20 men hanging around doing absolutely nothing and having photos taken. Shame they can’t treat their non-white customers like the white one who was there and who they loved apparently. Edit: read the reviews left by staff on indeed.com and you will see just how these people operate. They really are used car salesman in every meaning of the word.

Poor communications. Great car. Overall communications with Partridge have not been great. Assurances that delivery would avoid a slot where I was busy - but that is when the delivery happened and with no prior warning from driver.

If you’re looking for a easy smooth buy Dean is the best in the business. Made our whole process fast and easy. We bought a car within 3 days, no waiting around and no headache. Would always come back to Dean for any future BMW purchases.

Great Service for delivery of my new BMW, handled excellently by Izabela Lazi, keeping me well informed throughout the process.

Stephanie at partridge BMW gave me excellent service and kept me updated on the delivery of my new BMW every step of the way. She even helped me solve a technical issue after the car had been delivered. Very friendly, professional and went out of her way to help me, thank you!!!

Great service around my new BMW re: delivery and ancillary services that are available, from Stephanie Morley at Partridge, many thanks! :-)

Exceptional service! Emma dealt with the delivery of my new vehicle, was super informative, helpful and most importantly, friendly! Wonderful service with BMW to date! Thank you!

Great service. Stephanie, keep me up to date throughout the process and delivered on what she said she would. Thanks again for the great service.

Emma dealt with the delivery of my new car, and was very informative and helpful throughout. Thank you ever so much! :)