I’ve needed to modify my insurance and have emailed twice and called with no response. If I can’t get a refund this will be my last time using your service. And I travel a lot. I will also be sure warn my fellow travelers of using this insurance. What if I needed to make a claim? Would no one respond for weeks? This is the most unprofessional experience I’ve had with an insurance company

I called twice. The 1st person hang up on me when I urgently needed help.

Very easy, user friendly and reasonable with good coverage. I recommend everyone for every travel, for traveling with a peace of mind.

World Nomads has been my go to travel insurance provider since 2010 and I wouldn't use anyone else. It's quick, easy and any customer support required is efficient.

My insurance policy included $1500 compensation for sports equipment delayed more than 12 hours. My sports equipment was delayed more than 48 hours, but I was denied compensation despite providing evidence of the delay. This seems like a scam, I advise to stay away from World Nomads

We are so excited to be traveling to Peru and trek to Machu Pichu. Registering for the trek was simple, links for travel and med evac insurance were easy to navigate. Once we were registered Holly gave us a call to introduce herself and answer any preliminary questions.

Quick and easy application process, convenient to obtain coverage while travelling! I was in Morocco and decided to do a mountain bike tour. I was able to quickly obtain the coverage I needed and attend the tour without worry!

Everything so far has been great. No further input due to the fact I have never had to actually file a claim. Knock on wood!

The purchase process was disappointing due to an issue when accessing from a mobile phone, whether Android or Apple. When trying to enter the card’s expiration date, a calendar pop-up appears asking for a specific day. As you know, credit card expiration dates only include the month and year, which causes an error and makes it impossible to complete the purchase. After many attempts, I finally tried from a PC, and it worked. Unfortunately, I wasted a lot of time, and I almost chose another insurance provider. You are probably losing many potential sales due to this issue—I strongly suggest fixing it as soon as possible. Best regards.

Easy to deal with and understand

Quick and easy to get coverage. Clear what was included and what was not. I needed ski coverage. Pricing OK.

Easy to apply. Thankfully I did not need any coverage while in my trip, so I have nothing to compare it to, I am sure tho if I had been injured and needed assistance, I would have been in good hands

The process of purchasing was flawless.

I purchased a policy that specifically covered high altitude trekking but when I received the actual policy, it did not mention anything about that in the coverage. So, I called and questioned it. First, I was told high altitude trekking is not covered even though their website states that all plans cover it. When I told them that's what it said on the website he said "Oh, then it's covered". But the policy does not state that it's covered. He told me to screenshot the website page for coverage. We all know an insurance company is not going to cover things not listed on a policy. So I cancelled the policy.

Quick and easy service. My documents were however delayed as I bought it through gap360 with world nomads.

Soy rescatista de animales y estaba trasladando a varios animales rescatados de Costa Rica a España. Desafortunadamente, Aeroméxico me dio información incorrecta, lo que provocó que perdiera mi vuelo de conexión en la Ciudad de México. Como resultado, Aeroméxico pagó una habitación de hotel, pero yo tuve que pagar el depósito obligatorio por mascota. No había lugar para embarcar a los animales esa noche, y el nuevo horario de vuelo era aproximadamente 17 horas más tarde, por lo que no podía dejarlos en sus jaulas durante tanto tiempo. Por lo tanto, no tuve más opción que hacer lo humanitario y pagar el depósito para poder usar la habitación del hotel. Compré el plan Explorer más caro con World Nomads específicamente en caso de un evento de este tipo. Sin embargo, su departamento de reclamaciones se negó a reembolsar el depósito por mascota, que era necesario para obtener la habitación, afirmando que World Nomads solo cubre el costo de la habitación en sí; no cubriría ningún gasto asociado con la reserva, lo cual es completamente absurdo. Me entristece que World Nomads haya resultado ser una empresa poco fiable y de dudosa reputación. El depósito por mascota era parte del pago de la habitación para mí y los animales que transportaba. No era como si estuviera tratando de recuperar los gastos del servicio de habitación o del minibar. NO COMPRE EL SEGURO DE WORLD NOMADS SI VIAJA CON MASCOTAS porque NO cubrirá los gastos asociados con ellas. También desaconsejaría a cualquier amante de los animales que apoye a una empresa tan despiadada; en su lugar, compre un seguro de viaje que admita mascotas. **Para mayor transparencia: escribo esta reseña en todas las páginas de Trustpilot que puedo encontrar porque todos deberían estar advertidos.

Very efficient

Good comprehensive travel insurance coverage at reasonable price.

Great travel insurance coverage from World Nomads. I’ve purchased plans for national and international travel, and was satisfied both times.

Repeat buyer of reliably good service and product.