A big thank you to Ian our driver who struggled through the snow this morning to deliver our heating oil. He rang first to confirm the conditions and once I told him we had gritted our very steep drive he had no hesitation in making the delivery. This is very much the sort of service you need when you live off grid.

I forgot to order my oil and realised just in time, before the tank ran dry. Matty at Tate organised an emergency delivery and saved the day.

A great company to deal with and kind staff and prompt with response.I would highly recommend them.

Carl is a top Bannana, providing upto date info and prices on a regular basis

I have long thought that Watsons Oil prices were hiked and the explanation for their high price was insulting I rang Tate Oil and was greeted by Emma, who; with a very professional, friendly and knowledgable response, quoted me a competitive price Needless to say, I was very happy to switch providers and have signed up for a 36 month agreement where they will even pay the vat! Should have rung Tate Oil years ago!

fast response, competitive price and back office staff who were on the ball - knowing details of delivery and options. 10/10 Highly recommended.

Having moved house we had stupidly run out of oil. Ben at Tate Fuel Oil could not have been more helpful in sorting out an emergency delivery and Andy who came today to deliver was so cheerful and polite and professional

Kieran is so helpful, even brought the delivery forward to a Saturday when we ran out of oil. So polite and professional. Highly recommend Tate.

I can’t recommend Tates highly enough. Matty Rawes came to our rescue when we ran out of oil. He was very helpful and professional and managed to sort our problem out with minimum fuss and maximum effort! Thank you Matty and Tates.

Delivery chap was great, he didn’t mind all the junk we have in front of the oil tank, was friendly and good at his job. Paying the invoice over the phone was also a good experience. Ben was another friendly and efficient Tate Oil employee, fast and very happy to send me confirmatory email of payment. Pleasure dealing with such nice people.

Tate Oil always adhere to delivery dates of the oil, the drivers are always friendly and helpful

Great customer service, prompt delivery dates and very competitive prices.

Heating Engineer, Luke serviced the boiler and was absolutely brilliant. I have been at my home for 5 years and the heating has never worked properly and certainly never like it is working now. The boiler and pump have never been as quiet as they are now and the house has never felt so warm. Please pass on my thanks. I am so grateful.

Fantastic guidance over the phone when my boiler stopped working, emailed me the relevant manual👏👏

Always get great service from Tate- we have dealt with Scott recently and he is very helpful, well informed and friendly- thank you Scott

I have just placed my last order because we are moving to a gas fuelled house. We have dealt with Tates for 20 years and they have never, ever let us down. We live in an isolated spot and drivers always find us. The sales staff are knowledgeable and courteous and the drivers likewise. I cannot recommend Tates highly enough. Jane Heller

Simply the best Oil company out there. They do what they say they will and they do it when they say they will ! and they do it with a smile :) I deal with Matty Rawes and Tamsyn Ayre. They are a fantastic credit to Tate oil and both are always so helpful and quick to reply. We are all in stressful times at the moment with energy costs , but both Matty and Tamsyn do their very best to make the process of ordering oil as easy as possible. Thank you both. Nick Ineson

always prompt with prices and delivery

Just wanted to say a big thank you to Tate for their good customer service and especially to the driver (Andrew Parr) that came to my house this morning to deliver my oil. I had been using another firm for a while and the man that always comes is so grumpy and complains about the access every time (which to be fair isn’t the best but I always ask for the smaller tanker as the bin wagon manages ok). I got fed up of it so looked around and chose Tate. Andrew was so cheerful and pleasant despite the awful weather. I also got a text beforehand saying they were coming as I requested in the instructions and Andrew followed it up with a phone call (which I missed) and then another one informing me he was 20 minutes away. I didn’t know the drivers name so I used messenger to ask and once again very quick and pleasant service. Great service and the price was competitive too!!

Ben could not have been more helpful in setting up an account and explaining everything, fuel delivered the day after ordering. Driver telephoned to say delivery complete. Courteous and friendly service.