As my main point of contact, Rosita has been extremely helpful. Not only is she very effective, but she is also extremely courteous. Nothing is too much trouble for her, and she always provides regular, timely updates.

I recently had correspondence with Abbey regarding the renewal of the tenancy. She was excellent through out . what i like about her is the excellent communication skills which she certainly has it all. I do wish her success in her future carrier. Regards

It’s very unlikely that you will get your deposit back. I had a terrible experience with the handling of my deposit. I've been waiting for over three months and had to initiate a dispute process (I didn't have any other option). Please, don't make the same mistake I did. Avoid renting from this agency.

I recently worked with Amrita to renew my lease agreement. She was professional, responsive, and made sure I understood all the details, including the break clause. Her clear email about the break clause was particularly helpful. Amrita was also patient and gave me the space I needed to consider my options without any pressure or follow-up calls. Overall, I'm extremely satisfied with her service and would highly recommend her to anyone looking for a reliable estate agent.

We are a corporate service provider and have been very happy with the services and the speed at which our requests are handled, a professional approach and clear and precise communication is greatly appreciated from our contact Ilinca Ioanovici

It was fine-ish up until we vacated the property. There was a massive leak in the kitchen ceiling, which they promised to fix when moving in, obviously they never did that and apparently the previous tenant was told the same thing. We vacated the property TWO MONTHS ago and are still awaiting some of our deposit. A massive shout out to the woman who handed our case for NOT doing her job, keeps telling us, shell get back to us, fix the issue etc etc and then never responds, is always in a meeting and so on. Shes possibly the most inept employee Ive spoken to from this business. Would never recommend this agency to anyone, unless you like to fight the agency months after youve left and then start creating disputes to get the ball rolling. Time wasters

Great job by Abby - Renewal Department! Consistent delivery of high quality service!

Abby was fantastic! Knowledgeable, proactive, and made the lease renewal process a breeze. She explained everything clearly and I felt confident throughout. Highly recommend her to anyone looking to find a place in London. Thanks again, Abby, and hopefully we'll work together again in the future!

Dear Abby Gooptu, I am truly grateful for your exceptional service and support. Despite the tenancy renewal email being lost amidst the many other messages, your diligence in reaching out to me via WhatsApp with the wonderful news of the tenancy renewal at an updated market rate is deeply appreciated. Your attentiveness and proactive communication have left a lasting impression, and I would be delighted to enthusiastically recommend LR to all my friends who are looking to relocate to the UK. Thank you once again for your invaluable assistance. It is a lovely experience with individuals like yourself who go above and beyond to deliver outstanding customer service. Best, Ali

Abby was great, she helped us get the lease renewal acheived way ahead of time and was an enormous help. Thanks!

Good service - from us buying a plot to final build and letting to tenants, the team have been very supportive and helpful. Kalidass is currently our property manager and has been very proactive and communicative.

Always very fast responses from your team. Kelvin Luk very helpful with a recent maintenance issue in fixing shower and toilet flush. Repairs completed immediately. Good job!

After having issues with our previous property manager, Noor El Chamcham took over the managment of our two properties. Noor has always been extremely precise, attentive and fast replying to all our enquiries and making sure the apartments were very well taken care. She has been amazing in helping with the sale of the property organizing very quickly a heat pump maintenance and everything needed for the keys handover.

Claudio is an excellent agent. He made my experience with Life Residential a pleasant one . I can’t recommend the agency and Claudio enough . Thank you Claudio for your support and kindness.

Abby Gooptu as my renewal agent has been very helpful in negotiating with the tenant to achieve a satisfactory deal for both of us! Thank you.

Abby of Renewal Department from LR has proactively initiated the renewal process and offered sufficient turn-around time for all parties to discuss. Communication was well managed and I appreciate Abby's follow up in a timely manner.

Our rental agreement recently came up for review and Abby Gooptu from LR really did an excellent job for us. Good advice given and is always very quick to respond to any queries. She successfully negotiated a new agreement with our tenants that was very satisfactory to all parties. Would highly recommend

Everyone is so responsive and helpful. We’ve had Katie as our property manager, who always attended to our queries in a timely manner.

Abby was super prompt in responding to emails and guiding me on next steps. Really appreciate their work ethic. Thank you.

My tenancy renewal was handled very efficiently and promptlyby Ludmila. No complaints.