
Isha Puri
United Kingdom | 23 February 2024Abby from the renewals dept provided great diligent service. Many thanks

Beverley Cook
United Kingdom | 23 February 2024Leo, our property manager was very helpful in guiding us through our end of tenancy. He was always readily available via email to reassure and answer any queries.

Anthony Lomas
United Kingdom | 22 February 2024Great service from Amrita on the recent tenant renewal for my property at Royal Wharf. Very efficient and courteous. Much appreciated.

Keru Duan
United Kingdom | 22 February 2024Recently, I encountered a misaligned toilet seat problem and contacted the property manager Kalidass Uvaraj. His response was very prompt and the resolution process was very fast. Many thanks to Kalidass for his professionalism and patience.

Aman Kurji
Kenya | 21 February 2024Abby from renewal department was brilliant, efficient and great to work with! Closed the renewal at a better rate and guided us through the process. Thank you šš»

one snowboarder
Hong Kong | 21 February 2024Excellent and efficient service provided by Amrita. Happy to have such outstanding Renewals Consultant to take care of my property. Thank you again!

Victoria
United Kingdom | 20 February 2024I have recently moved on after a four year tenancy with Life Residential and would like to thank everybody I dealt with for their helpful and professional approach. My property manager throughout was Szilvia Nemeth, who was always quick to respond to any issue that came up, pleasant to deal with and made the whole process of leaving straightforward and far less stressful than it might have been. I recommend this agency.

Tony Followell
United Kingdom | 20 February 2024Rosita and the Property Management team were very attentive and skillful in resolving the issues caused by a water leak. Rosita was excellent at liaising with tenants, engineers, insurers and the building management team in quick order, to fix the problem and make the necessary repairs, resulting in a swift resumption of tenancy. Thanks Rosita!

Lily
United States | 20 February 2024Thomas is very helpful and professional in his services. He provides assistance even when those questions are not within his responsibilities. He provides quick turnaround and made good suggestions when issues arisen.

Mr Yang
Hong Kong | 19 February 2024Mr. Abby Gooptu from the Update Department provided timely and satisfactory renewal services.

MD
United Kingdom | 18 February 2024Abby was very quick and efficient in helping me renew my contract and negotiate the terms with the landlord. Great service!

Consumer
Israel | 17 February 2024I was very satisfied with the management agent Rebecca. Fully supporting and assisting in management of the flat and solving all the problems.

NG
Hong Kong | 17 February 2024Excellent service. Thank you.

Mr Ramadan
United Kingdom | 16 February 2024Tenancy renewal periods can be a worrying, fraught time. However, our recent experience proved to be smooth, constructive & successful. This was due largely to the efforts of the Life Residential āRenewals Consultantā Amrita Rathod.

Shweta Kannan
United Kingdom | 15 February 2024My flat had a major sewage pipe leak that flooded the whole apartment and rendered it unfit for habitation. I have since had to vacate the property but thereās been zero correspondence from LiFe residential, my calls are never received, they would not let me speak with the landlord or let me terminate the lease or reimburse me for the charges Iām incurring for an unoccupied flat!! The inconvenience this has been and continues to be plus the sheer lack of accountabiliy on their end is telling and abhorrent. Please do not rent with them!!

Luke
Italy | 15 February 2024TOTAL SCAMMERS!!! STAY AWAY!!! We āsecuredā a property with life residential (or at least we thought so) over a month before the actual moving day, referencing went through smoothly and we were just waiting for the contract to be sent to us. We had to ask a few times about the contract as we were kept promised a date but the contract was never sent. The contract was requested several times and every single time we were assured to relax that everything was in order and that the contract was going to be sent at some point. However, a week before the moving day (yes, 7 DAYS before the moving day) the agency called us saying that they council did not give permission for 4 people to live in the flat and that we had to find a different property. As you can imagine this was quite frustrating given that all of us had given notice to our respective properties, booked removal companies and we were going to be homeless in a week time. The agency did not even apologised or took responsibility for their negligence, they just blamed the council for this. We do understand regulations are in place, however this could have been avoided if the agency would have enquired the council a month in advance rather than a week. We are now left to secure an emergency accommodation (which doesnāt come cheap) cancellation charges for our removals and storage charges to store our goods until we can move into a new place. Shame on you life residential and the way you treat your customers!

Paul Gay
United Kingdom | 15 February 2024Rosita at Life Residential has always provided an excellent service for my rental property. Rosita is always quick to reply to any queries with solutions and helpful answers.

M. Mac
United Kingdom | 14 February 2024Melody recently guided us through the tenancy renewal process. She was always responsive to our inquiries. She has greatly facilitated us to communicate with the landlord and reach a mutually satisfactory agreement. We appreciate Melody's helpful assistance throughout this process.

Mohammad Roohi
Iran | 13 February 2024I am satisfied with Gina performance.

Ralph
United Kingdom | 13 February 2024I will not suggest using them to rent out your property because of their poor service, exorbitant fees, and the fact that tenants move in after the contract is completed. They don't give a damn!. I would strongly advise renting out or selling your property somewhere else!