Katie was really friendly and nice, she is also very on it when it comes to maintenance problems

Claudio was very helpful in resolving an issue with a sofa that was well worn. After looking into cleaning and trying to find replacement parts he helped select a new sofa the tenant was happy with and even helped organise redelivering the old sofa to us so we can look into renovating it at our leisure. Throughout the entire process he was professional and quick to respond to my emails.

Abby gooptu was very helpful and straightforward

Had the pleasure in dealing with Ms Amrita Rathod who has been following-up closely showing great dedication and professionalism in her work.

Over the last few weeks, I have been guided by Ms Ilinca Loanovici on the prevailing rental rates at County Hall, and successfully finalised the renewal with existing tenants. I would like to express my appreciation to Ms Ilinca plus give her credit for guiding me accordingly.

Ms Amrita of tenant agreement team not only good work for proposal market rental rate but also complete the process in efficient way. Thank you. TH LAU

We feel very well looked after by Claudio at Life Residential. He has been quick and proactive to respond to queries and issues, and is extremely personable.

I have been really impressed with the property manager Maham , who has been looking after my property . She has been really efficient and i rate her services 5 star. Life residential ensure you look after her .

I am very happy with the services provided by my property manager Leo Leong in respect of the property at 27 College House. I’ve found Leo very responsible, professional and efficient in his work. He has done a wonderful job and I wanted to say a BIG THANK YOU.

Abby was the right balance of proactively tenacious while being professional and patient regarding a lease renewal. Exactly what you want and need from a a client / supplier relationship.

Great service by Abby Gooptu.

Leo Leung Personally, the best property manager that i have come across . So professional, helpful and understanding. I am very happy with the service.

Rosita is great, easy to get a hold of.

Our Flat was coming up for renewal in 3 months time. But Abby was proactive in getting in touch with the tenant to agree the price. Every thing was so efficiently sorted. Abby kept me informed at all times during the process.

Estate agents totally fine, customer service and property management once we moved in was horrendous. Completely ignored all our attempts at communication when we had issues.

Abby from the renewal department was very efficient, being quick with replies and clear in the explanation of the renewal terms. Made the renewal process very smooth. Thanks again

Abby Gooptu was very helpful and efficient in arranging the renewal of the tenancy of my flat in North Block, County Hall. Many thanks Abby.

Been with them for almost 7 months now. They were super pushy when we were signing document, telling us important information last minuet and wasting our time. We moved in to a flat which clearly had a poor cleaning and inventory to the extent were broken and unsanitary items were left. It took us 3 months for it to be agreed that we could dispose of these items. The bathroom had extreme mould in which clearly hadn't been treated and bad water damage with silverfish. I had to buy my own products and removed it within two treatments. The extractor fan unit has been broken this entire time. Even though we have told them about this from the start, they still wont issue any repair work. Due to water damage everything break super easily, mould in the bedrooms. We issued repair jobs and they come back to us and say due to use refusing a 3 hour job previously (bare in mind we waited in all day and the repair company came at 6pm to do a job we was not expected/complained about) they are being difficult to have workers some out to perform an urgent job. Honestly the most incompetent workers I've ever encountered, even management will just refer you to complaint process with no actions. They are 100% in breach of contract.

I’m really pleased with their prompt and splendid service and cooperation.

Cristina was my property manager and she is really amazing. Supper attentive and going above and beyond to resolve anything quickly and effectively. 10/10