
Kleber Mostachi
United Kingdom | 23 December 2024My experience is very good, and very easy fly on the site. Thanks very much for this way it is very clear find the products and I am very satisfied.

Stevo
United Kingdom | 23 December 2024Trustworthy company that actually have products in stock when they sell them as "in stock" unlike many other music shops.

Simon
United Kingdom | 23 December 2024Very straightforward to use

James Dean
United Kingdom | 23 December 2024Black Friday deal was a good amount from something I already wanted to buy.

Annie Weir
United Kingdom | 23 December 2024I haven't received it yet. Parcel Force did not leave a card so I don't know what to do to get this present for my grandson's Xmas present.

norma williams
United Kingdom | 23 December 2024Easy site to understand. Rang local shop and the chap who answered helpful and friendly.

Twiggii
United Kingdom | 22 December 2024Great customer service at PMT Romford. Folding keyboard is a Christmas gift for uni student, which as a pianist, she will appreciate, whilst studying away.

Mrs K
United Kingdom | 22 December 2024Good product at good price, very quick delivery in good condition. No issues

Robin
United Kingdom | 22 December 2024Fast response - sent within hour of order!👍🏻😀

Mr Angell
United Kingdom | 21 December 2024Simple and easy process

Debbie Gibson
United Kingdom | 21 December 2024Very quick and easy to do

Chris Barnes
United Kingdom | 21 December 2024Easy to order online, collection was simple and staff very helpful.

Stuart Riley
United Kingdom | 21 December 2024Just love pmt

Mr Paul
United Kingdom | 21 December 2024Never used pmt before, but definitely will be using them again, ordered on Thursday paid postage and they said it's getting delivered Friday and it was ,why do other companies not do the same instead of taking your money and it turns up 5 days later! Nice one pmt 👍👍

david wiles
United Kingdom | 21 December 2024Very quick and easy

charles hodson
United Kingdom | 20 December 2024offered items out of stock still offered for sale

Jennifer Bear
United Kingdom | 20 December 2024I’m writing this review to share my deeply frustrating experience with PMT regarding the theft of two valuable guitars during a transaction they arranged. My partner had agreed to sell the guitars to PMT, and they organized the collection via ParcelForce. However, ParcelForce failed to deliver the items and falsely claimed they did not attend the property. This claim is disproven by CCTV footage, which was provided to PMT promptly. Despite the evidence, PMT has shown a slow and inadequate response to what is clearly a case of theft. As the party that arranged the courier, PMT has legal responsibilities under UK consumer law, including the duty to act with reasonable care and skill. When a courier they hire fails to deliver or mishandles property, PMT remains liable for resolving the issue and ensuring the customer is compensated. It is also expected that PMT would have ensured adequate insurance coverage for items they arranged to have collected. Instead, my partner has been left in limbo with no resolution since Friday. Given the value of the guitars and the evidence of theft, it is unacceptable that PMT has not provided timely updates or compensation. By arranging the courier, PMT formed a binding contract to purchase the guitars, and they are responsible for the actions of their chosen courier. This lack of urgency and failure to protect their customer’s property makes me question their reliability as a company. I would strongly advise others to be cautious when dealing with PMT. Based on this experience, I would not recommend their services, particularly when high-value items are involved. As a solicitor myself, I am well aware of PMT’s legal obligations in cases like this. Their failure to take responsibility and provide a resolution not only reflects poorly on their service but also raises serious concerns about their handling of high-value transactions. Based on this experience, I would not recommend their services to others and I will be taking legal action on behalf of my partner.

Mr A
United Kingdom | 20 December 2024Fast & simple!

Ian
United Kingdom | 20 December 2024Really easy website to navigate, and buy from. The guitar arrived quickly, and was well packaged.

Bernard Fox
United Kingdom | 20 December 2024Easy ordering with the Klarna pay in 3 which I find excellent.