Swatantra was instrumental in troubleshooting the stellar PST merge software by quickly identifying the core issues related to data corruption and compatibility with different Outlook versions. Their deep understanding of the software's architecture allowed them to provide precise recommendations, minimizing downtime. They effectively communicated the troubleshooting steps, ensuring the team understood the process and the expected outcomes. Swatantra’s expertise not only resolved the immediate technical challenges but also helped optimize the overall performance of the merge tool. Their proactive approach and timely interventions ensured a smooth resolution, making them an invaluable asset to the troubleshooting effort.

Very pleased with the product and help from Vishal on the support center! A+++

Great service. Technician human was available within a minute to resolve my activation issue. Resolved problem in 3 minutes' Rohit was awesome!

Ashish spent a lot of time not only helping me activate the software I purchased buy also helping me to achieve the complicated task of moving the data to a file that I could move to another computer. He was very helpful.

Great support experience from Ashish. He was very knowledgeable and was able to assist with my issue.

Very nice company, amazing support

No joy. Stellar Data Recovery reported that the corrupt database isn't a valid Microsoft Access Database. Well, it was before it got corrupted. Not sure what to do now.

Tech was great

Sourav helped me. He was friendly and courteous. All my questions were answered and he waited to make sure that everything was working. This was probably the best tech support I've gotten in a long time.

yasadıgım sorunlar ıcın bana ayırdıgı zaman ve ılgı ıcın tesekurler

Nach anfänglichen Schwierigkeiten und kurzer Verärgerung haben sich die Mitarbeiter der Support-Abteilung sehr engagiert und zuvorkommend um die Probleme gekümmert. Ich war dann sehr positiv überrascht, wie schnell sie Lösungen gesucht und gefunden haben. Und die Software funktioniert ausgezeichnet. Ich bin sehr dankbar und glücklich. vielen Dank!

Supportive

I needed help with a product so thought let me give online customer support a try I spoke to a person called Vishal. Very polite from the beginning, understood what i was asking and helped me through out the process. Can not appreciate enough how much i was helped. This is why i am writing this review. Thank you Vishal. You made my life easier. 10/10 the whole experience.

I contacted support to ask about the product, and I get answered by Mr. Rohit, the interaction was amazing, fast and very responsive and informative.

1/8/2025 Update - support team reached out and offered suggestions that previously failed. Finally was able to activate the software and recover the needed files. Not sure what the activation issue is/was but once activated the software worked as intended. 1/4/2025 Bought license. Won't activate. No responses from support.

Bonjour, Suite à un problème de connexion rencontré lors de l'achat du logiciel "Stellar recovery data for iPhone" j'ai du contacté un technicien par le chat. Je dois dire que je suis agréablement surpris par l'accueil que j'ai reçu lors de mes deux contacts chat. Les deux techniciens ont été à la hauteur et ont fait preuve de beaucoup de courtoisie et de professionnalisme ! Rien que pour cette raison je ne regrette pas mon achat. Le problème a été résolu et il ne me reste plus qu'a tester le logiciel. Merci pour tout JEAN

Very helpful and nicely! Thank you very much Ashish!

**Trustpilot Review: Stellar Live Chat Support** I am extremely satisfied with the assistance I received from the live chat agent Mr. Swatantra on the Stellar website. The agent was knowledgeable, prompt, and addressed all my questions regarding the product features and licensing. Their excellent support gave me the confidence to purchase Stellar Converter for Microsoft 365. Highly recommended!

Support via chat is very helpful

I am happy with their customer support and willingness to help, though it’s a different matter my lost files were too corrupted to be retrieved. The team even reached out to me during the public holiday as they offer round the clock support Monday to Friday.