Miss.Birch
United Kingdom | 01 March 2025Helpful and knowledgeable customer service. Answered queries and patient while I discussed options with husband!
Mr Harrison
United Kingdom | 01 March 2025I find that the staff are very helpful and friendly.
Pam B
United Kingdom | 01 March 2025Staff (Chris) was friendly, patient and helpful. Nothing was too much trouble for him and he made me feel like a valued customer.
Sylvia Bunn
United Kingdom | 01 March 2025Easy to phone and speak to a person . Very helpful and the cruise miles are a bonus.
David Parr
United Kingdom | 01 March 2025Rang in to book. All questions answered - patient calm time - cruise booked - receipt in2 minutes.
Patricia Richards
United Kingdom | 01 March 2025Quick reply; details sorted immmediately; so good we booked straight away!
Hilary Brigg
United Kingdom | 01 March 2025Was easy to talk it through with Rachel.
WESSON
United Kingdom | 01 March 2025The pleasant lady who dealt with ua
JON REA
United Kingdom | 28 February 2025Telephone person very helpful and knowledgeable about ship.
June
United Kingdom | 28 February 2025Always patient & understanding, whichever member of staff you speak with. Highly recommend them!
Robert Carter
United Kingdom | 28 February 2025Efficient, friendly, good service. Good prices.
Mr James
United Kingdom | 28 February 2025The agent was very helpful.
yates menashy
United Kingdom | 28 February 2025I spoke to Jasmine and at first refused the quote. I called back within 5 minutes and it was a different client. He took the trouble of tracing Jasmine and I then made a successful booking. I have been a customer for about twenty years. Back then I had many dealings with Wendy. I wonder if she still works there.
Dr michael
United Kingdom | 28 February 2025Friendly attention to detail Offered discount. And let me come back on direct dial to confirm my delection
Mr Golding
Portugal | 28 February 2025Jake was brilliant, helpful and informative
Ham
United Kingdom | 27 February 2025Shane, what a great guy; helpful, friendly, knowledgeable. Made our whole booking process simple and straightforward. Highly recommended.
Tim Haubrick
United Kingdom | 27 February 2025The service was excellent in every respect
Peter
United Kingdom | 27 February 2025Our query and booking was handled extremely well and efficiently. The rep. was clear and concise and offered good advice.
Maxine Ellwood
United Kingdom | 27 February 2025Great service once again from ROL All questions answered as we prepared to book our next cruise. We found Oliver to be informative & knowledgeable about the cruise line and products that were included with it.
Peter Harris
United Kingdom | 27 February 2025Booking Only. Just made a booking, so not much to review apart from that process, but Karen who helped us do so was very good - knowledgable, helpful and patient.