Liam was really helpful. Came back to me really quickly for my new booking. He was really clear and concise re a possible cancellation of a different cruise and gave me sound advice

Hassle free booking with a rep who appeared to know what she was doing.

Spoke with Oliva explained re the holiday we had seen on the flyer that had come . Booked with ease and very happy with our forthcoming holiday. Olive was very professional and also very pleasant We are now looking forward to our holiday

Jake knew the ship we wanted to take the cruise on and was able to offer good advice on the cabin to choose.

Karon couldn't have been more helpful and friendly. She put me at my ease and I feel confident that support will be there in the future if needed.

Liam gave an excellent service as usual

Jake the consultant was most informative and helpful, deal brokered within minutes. Jake was very knowledgeable and patient- thank you for employing such good staff.

Excellent service from Luke, really helpful and down to earth

Spoke to Chris, who was very friendly and helpful.

Helpful and efficient. A pleasure to deal with, as always. I have used ROL for many years and would not go elsewhere. Booking is seamless and smooth.

Outstanding service with attention to detail.

The operatives were efficient and helped with my choices.

Initially was just an enquiry but Shane was able to offer suggestions and alternatives based on his experience and knowledge. Appreciated him not being pushy and given time to consider all options. Even when I was booking and there was an unexpected complication, again he was able to come up with a couple of solutions which secured the booking. Going forward he passed on some good tips and I know that I can phone him if I have any concerns or questions. Great customer service , Thank you

Excellent help given in booking. Lots of information and Rachel was most helpful.

The agent quickly understood what I wanted and was able to provide it swiftly and efficiently.

The person I spoke to was helpful, enthusiastic and friendly when I asked for cruise information.

I was very impressed that within about 5 minutes of submitting an email enquiry I was phoned back by Rachel. She answered all my questions and within an hour I had booked the Cruise as the highlight for our Golden Wedding Anniversary. I am very pleased .

Ellis was most helpful-give him a ride

I have been booking cruises with ROL since you were Readers Offers Ltd. and have booked cruises with you many times. I have always been more than satisfied with your representatives who give first class service.

They could not have been more helpful