This company is fantastic! 25 years ago we brought bed and mattress. Bed is still going strong and mattress was okay even after 25 years but it was time to change it. The replacement was equally high quality, excellent materials, sustainability and service ans well ans full recycling of the old mattress ant no charge. Marcin was a pleasure to communicate and deal with and I would not use any other company in the future.

Fantastic customer service from start to finish,offering bespoke advice for a quality mattress.went out of their way to help with delivery.

I finally slept more than 5 hours, thanks to this mattress!! I've had awful sleep for most of my life and it got slightly worse after I meet my partner as she loves to do what we call “bedroom gymnastics” in her sleep. I was recommended an Evans mattress by a friend and I have never slept so well !!! I can't even feel my partner triple jump in the middle of the night !!! The experience of buying was super simple and all the people we talked to were great. A big thank you to Merve who helped us arrange things and to Cagri and Michael who delivered it to our flat.

We’ve had Warren Evans mattresses for years and when it was time for another, we went back to the showroom. Dawid, our salesperson was very low pressure, explained our options clearly. We tested out a few and left knowing we had picked the right product. Recommended!

Warren evans again did not disappoint. I have been ordering from this company now for over 15 years and every step of the way, advice before ordering, the ordering process, delivery , assembly and of course the quality of the products they deliver they do provide a truly exceptional service . Their customer service is second to none. They go above and beyond to support you. I am 56 years old now and can confidently say that I have never experienced a more excellent service and such top quality products from another company in my life. If you want beautiful long lasting excellently made beds and mattress's and excellent customer service from start to finish you can count on warren evans, they wont let you down. Time has been testimony of that for me. If only all companies were like Warren evans !

David was incredibly helpful and knowledgeable. The design process allowed us to see the various options.

Last minute order needed very soon to an area that they don't deliver to (South Yorkshire). Customer services team worked quickly to arrange for the mattress to be made to order in time for collection by courier. They communicated with me and the courier brilliantly and the mattress was collected and delivered on time. The mattress itself is excellent. I have ordered 3 in the last 5 years for different beds in the house, 1 single and 2 doubles and they are all going strong. Will always buy mattresses from Warren Evans if they keep the quality at this level.

I worked with Gul to order 2 bedframes and she was very pleasant, knowledgeable and helpful. She answered all my questions and gave useful input re delivery dates. My daughter already has a bedframe from Warren Evans so I know it’s a good product. Now I can say the process of ordering was positive as well. Thanks.

It is a dream to lie on my wonderful new mattress. There isn't a more comfortable thing. It is firm but softly padded with layers of nothing synthetic, covered with lovely cotton and beautifully made. It's been fun choosing and their North London show room is well worth a visit, not only for the beds but also for the expert advice from the very friendly team. All our needs were accommodated and it was easy to arrange delivery.

A thorough and informative explanation of all the beds we were interested in. Dawid made us feel relaxed and was always able to respond to our questions with great knowledge. I didn't realise mattresses and frames were so complex! I love that this small business is eco-friendly and that they offer to recycle your old mattress!

very professional and friendly help

We were very pleased to hear Warren Evans was operating again ( albeit as a new company). The customer service from Marcin was great attentive, informed and helpful. We are looking forward to our new mattress doing as great a job as our previous Warren Evans one which lasted 10 years .

This company never cease to impress. From our initial website enquiry, through to showroom visit and purchase. Excellent products, excellent service, every time. Thank you. Why would anyone go anywhere else?

I needed a custom bed due to a height requirement I had. I found the whole transaction very simple. The bed arrived when expected and was assembled in no time. It is a high quality product and represents good value in my opinion. I would definitely use again and reckoned.

Gul was very helpful in choosing the right bed and mattress, over video call and also when we tried the mattress in person. Good deal including 10 week mattress trial. This is our third bed in 15 years from Warren Evans. Look forward to taking delivery in a couple of weeks. Highly Recommended.

The staff helped me test and choose the best mattress for my requirements. They explained differences/tradeoffs involved, and highlighted features that made me appreciate the product even more (e.g. natural materials). Excellent experience with delivery - the team checked the route and parking beforehand, gave reliable arrival estimates, then delivered and unpacked the mattress. 5/5 stars service end-to-end.

Excellent customer service, beds are really well made and will be with me for life.

Very delighted with the whole experience at warrenevans. From their showroom appointment to purchasing, delivery and of course quality of mattress. Really glad I chose them, really recommended!

Very welcoming, especially with our dog (even dog treats and toys) ! Trying out mattresses, parking and explaining different types of mattresses how they help you sleep comfortably especially around your needs. E.g if you suffer with being to hot or arthritis. Great choice of colours for wood and headboard style. Delivery is quite quick and the product is brought to your bedroom and assembled for you which is an amazing service. I cannot wait to go to sleep and not get up! Andrea. Daughter and dog are not allowed on this bed.

First class customer service with a personal touch. Fabulous business to deal with.