I was looking forward to visiting the showroom and choosing a new bed and the experience didn’t disappoint. The layout and space was attractive and made comparisons straightforward. Jade was friendly and knowledgeable and we made up our minds relatively easily. A positive experience for sure!

Customer service is brilliant, no questions return policy is totally true - I bought the organic 2000 then decided to change to Organic 6000 Hybrid and it was quick and painless. The organic 2000 is great but I decided to go for the extra comfort of the Organic 6000 Hybrid and so glad I did. It does everything my Serta Perfect Sleeper did in terms of support etc but without all the nasty fire retardant chemicals and foams. Best decision I made all year.

Really amazing service, practically from Dawid. I particularly liked the video appointment concept, whereby I could view the beds I was interested in, without having to travel to the showroom. Samples were sent out speedily, and follow up was super efficient without being too pushy! I am still waiting for the bed to arrive (delivery of which was actually speedier than I thought!), but this far, the whole experience has been great!

I wanted a quality mattress with no nasty chemicals in it. I wanted a comfortable cool mattress at a reasonable price. Well that is exactly what I got. The customer service was excellent at advising me on which mattress to go for. When I buy another mattress I will definitely buy from Warren Evans. Thank you

Dawid Took the time to explain to me all the different variables of beds and mattresses and worked out best option for my son. Ordering process was very easy. Delivery was quick and Mohammed and Mustafa put together the bed quickly and were cheery chaps!

We bought two mattresses from Warren Evans several years ago and they’ve been fantastic. Got back in touch and spoke with Dawid, who has been SO helpful in helping me choose another mattress for our daughter. Excellent customer service and great, quality products!

Fabulous product, fabulous sale price made my mattress affordable and accessible, fabulous customer service experience and fabulous delivery guys!

The mattresse we ordered is very comfortable and the service was outstanding. Very pleased!

Order number 93242 for three beds. Great customer service and delivery. An issue was resolved well by customer services. Initial contact on the general line wasn’t great but that was made up for by the specialist customer service colleague. Quality beds.

m happy with the quality of the product. The only issue was a slight delay in delivery, but it wasn’t a huge deal

15 years my bed is still going strong I bought a Warren Evans Sunday bed 15 years ago and there is not a lose component or wobbly part after all that time. We have just purchased a new bed for my mother and I was pleasantly surprised that the customer service was still excellent Joshua even went out in to the showroom floor to give us some additional measurements and called us back after the purchase to provide further information regarding the delivery process. Moral of the story is a Warren Evans bed is a wise investment that will pay you back with years of use. Excellent Customer service, also it's nice to support a small family business with beds made in the UK rather than shipped from another country

We are so happy with our new Warren Evans bed! We have been sleeping on it for 4 nights now and the experience is truly wonderful. Although we live in Glasgow, we chose to get a Warren Evans bed as I have had their beds before when living in London (we wanted a bigger one and needed a new mattress), so knew they were excellent quality. They had a sale offer on the bed I liked (super kingsize minimalist style) so the price for the frame and mattress were very reduced. It still would have been simpler and cheaper to get a bed online or locally, but I thought Warren Evans would be a better choice as they have such a huge range of classic and stylish designs in high quality and sustainable materials. My partner was interested in getting a Simba bed and mattress because of their high profile in reviews, but we noticed that despite having a smaller share of the market, Warren Evans' percentage of positive reviews relative to sales was higher. So I contacted the store to discuss delivery options. I communicated with Jade (and also Dawid), who were both really helpful. and was persuaded to investigate further. As I was visiting London anyway, I went to the Camden showroom and met with Jade to make a final decision. She was extremely helpful, gave me lots of good advice and ran through all the options. She spent a long time with me as I tried out different mattresses and discussed wood stain colours and which headboard to go for. I really liked the use of natural fabrics in the mattress we chose (firm Organic+2000) and the range of design options for the bed itself. Our bedroom furniture is mid-century and I chose the minimalist bed with a Kentish headboard in teak, and the style matches perfectly. Buying the bed and getting it delivered to Scotland involved emailing and organising with a courier company, but throughout, the advice and communication with WE staff was excellent. The bed looks beautiful, was easy to put together and is so comfortable; we’ve never slept better, and morning aches and pains are gone. I totally recommend both the beds and the customer service to anyone looking to invest in a new bed. We couldn’t be happier than with ours.

Dawid was polite informative encouraging and professional. The personal touch was much appreciated and gave me the confidence to go ahead and buy my new bed from Warren Evans.

Have used them in the past, despite being unable to get to a showroom there excellent sales team identified my requirements and delivered the appropiate matteress to our address all the staff from the sales staff to the delivery guys were professional, competent and friendly.

The showroom in Camden Town is lovely - very relaxing looking at the selection of beds. We chose our bed very quickly and selected a teak stained tilted headboard. Gul helped in our decision making and we completed the deal quickly. The. bed has just arrived and two very polite men assembled it. They took away our old bed and headboard for free as we had disassembled it. All in all a very efficient operation and a pleasure to shop there.

I purchased a super king bed frame as a returning customer and the whole experience was a pleasure. The customer service from start to finish was very pleasing and the date of delivery was smooth and very professional. Will return when needed again

Fantastic customer service! Gul at Warren Evans went above and beyond to inform me and support me in my decision, as well as to support the purchase.

Dawid was extremely helpful on the phone, friendly and full of good advice. Warren Evans is a family business, and it shows in the way they treat their customers. He even helped with advice for a purchase from a different shop when they didn't sell something I wanted. I've had a Warren Evans bed before and it lasted me 20+ years and two countries. I'm excited to get my new bed.

Truly informative and friendly staff, including Mr Evans himself there on a Sunday - couldn't have asked for me really. Quick turn around on a British manufactured bed with free returns and they get rid of our old bed and mattress. Smashing

From the first telephone call, Warren Evans could not have been more helpful. I had an old Warren Evans mattress that they identified for me, so I was able to buy the same again or consider an upgrade. The advice I received and information provided about options was thorough and helpful. Warren Evans kept me up to date as the delivery approached and, on the day, they were in with the new and out with the old almost at the speed of thought. The mattress is fine and my wife and I agree that the upgrade was well worthwhile. When I next need a new mattress, Warren Evans will be the first and probably only call I make.