easy to get someone on the phone and very helpful customer service agent.

Kelly is really kind and gives the information on time and accurate.

I called 3 x leaving messages and emailed 4x. You would think this company would have the common decency to call or email back. Worst company I dealt with!! EVER!

I wanted to take a moment to express my gratitude for the exceptional help I received from Asrah. As someone new to the commercial sector and navigating much of this journey on my own, I had numerous questions. Asrah not only answered every single one but also provided additional information that I hadn't even thought to ask about, which will undoubtedly be valuable for future reference. Her support was incredibly thorough and insightful. If it's possible, Pie should consider making clones of Asrah because her level of service was nothing short of superb. Thank you, Asrah, for your outstanding assistance, and I sincerely hope you receive the recognition you deserve for your hard work.

If you are an agent or broker, be away from this company. They pay the commission ONLY about 45% from what insured pays. (e.g. If the insured pays $100, then you'll get a commission whatever you're supposed to get out of $45, NOT $100). Please be aware of this fact, and be away from this company.

Most incompetent insurance company to work with. They will continually find ways to charge you more money. They "audit" your policy after it's two years old and find out how they can charge you half again what you paid for the policy. I had PIE for a few years. The initial premium was good. Then the audits started happening. I should have just stayed with The Hartford.

Great customer service help me with all my issues and questions Thank you Ashley

Dealing with Pie is difficult because very little human interaction. No one to call to help with problems. I wanted a live agent. This is the main reason i went with another company. Also, the premium got way too expensive.

Pie Insurance made my immediate need for workers comp insurance a breeze. My agent Samantha was very thorough in her explanation of how things worked from start to finish and had everything completed in less than 24 hours. Pie insurance was a gem of a find and I hope to do business with them for many years to come.

Only thieves, nothing else. It's never possible to receive service, they never respond to their emails. In a word, they are WASTED.They're just trying to steal, they've made up something called an audit

Yes, at the beginning they saved me money, then things turned and a surcharge after the audit, which is a joke.. the the renewal comes thru with a modest increase, and then the second audit that was done by a third party and they were very unresponsive, and the audit results DOUBLED my policy. The renewal for the 3 rd year was another modest increase, but , I declined the renewal and they still took my premium out.. I fought to get it back, which i finally got back. Now , another audit and this audit is the same as my cancelled policy,, I am SO done with this company... I do NOT recommend this company to anyone , including my enemies,

Your salesman made the purchase informative and easy.

I have had this company for 3 years, and got too busy the last 2 years at the end of our policy to change. They are horrible! If you get a human on the phone, they can never help you, and will send you to a vm that will never get responded to. They have left me in the lurch more times than I can count. These positive reviews have got to be from new clients. Our other insurance companies get alot of their unhappy clients. Save yourself future frustration and find a company that actually helps their customers.

I was very impressed! Thank you for giving me hope that there are still people who are helpful and professional!

Was very helpful and professional! She had a lot of patience with my many questions. Customer friendly, excellent communication!

Customer service rep was excellent. Answered all my questions and a timely matter. Also I was not put on hold for longer than 10 to 15 seconds. If I can give 10 stars I would. Super Knowledgeable. Provided options on keeping my insurance instead of canceling.

Very knowledgeable and easy to work with. We had a complicated problem and she was very accomodating. Excellent service!

Jazz took her time to listen to my enquiry and patiently sought out for me all the information I needed. I must say it was an amazing, awesome experience. She was professional, patient, empathetic and took it upon herself to see to the quick resolution to my calling.

I used them for WC for my business and after a year, i got a notification that they were dropping me. I was originally recommended by my husband who was also using them for his WC and he also got a letter of notification a few months later that they were also dropping him. A year later they decided to audit me and sent me a bill. I DO NOT RECOMMEND THEM! This is from 2 different companies who used them!

Customer service was amazing! She gave me answers to everything I needed to know and a little extra information that I would need moving forward without an agent.