No fuss, contactable if needed (there hasn't been a need) seems reliable. Thank you.

Quick and easy renewal service. the terms were still good.

Good Service Friendly staff

Smooth transition.

Customer service quick and responsive. Reminders good to check your reading. Really easy to upload your readings on the website. Just all so simple. Fair rates as well.

Through 'We'll look after your bills', we found GoTo. Each year we all worry about our future power bills and hope we've found the right company at the right price. That is exactly what you find with GoTo. Not only that but the bills are simple to understand, no hidden small writing, just plain and easy. In our first year with GoTo we saved over £250 in our power usage. We won't save that again but we'll be keeping the costs down with GoTo and there's no stress in extending our contract....

Telephone answered quickly, the representative was professional and courteous, the change to a new tariff completed without fuss. 10/10

Excellent service. Fast and efficient response to query.

First interaction with their customer service team and it was great! I was nervous about moving to a new provider but so far, so great.

Quick easy and efficient, I didn't have to do a thing!

Goto.energy has always been very easy to get on with. Very competitive rates and any complaints dealt with quickly and efficiently. Thank you.

I had a query which was answered in good time and got information I needed to make a decision on my energy supplier and was happy with the result. Staff were very helpful and courteous.

Customer care very efficient. Agent was working from home but managed to carry out request very professionally,

Well informed, helpful and friendly.

Excellent customer service.

Been with you now 12 months.No problems . When contacting staff always professional and helpful.Prices cheapest on the market .

Fast, friendly, efficient and clear responses to queries. Quite impressive.

Very pleased with Goto service and give 5 star ratings 5 star

I have found GOTO's website very easy to use and it's easy to submit meter readings too. I use comparison websites and they are always the cheapest for my needs,

Very efficient and professional service