I am moving supplies as got it cheaper

I wanted an easy transaction to a new contract and that’s what I received. Polite quick, efficient service.

I came across this comparison web site by chance and was pleasantly surprised! A call was received after an initial enquiry within 15 minutes. Information was sent by email within 10 minutes and the lovely Ben was clear, patient and able to explain the best offers without jargon. I was given time to consult with others who I needed to about this new tariff and a new contract was agreed within a few hours after an arranged call. would throughly recommend Love Energy without hesitation, don't go anywhere else

Timely follow up call. Good, efficient service, clearly explained. Very helpful and responsive adviser, Alison MacDonald - did everything she said she would and quickly!

Trust has been completely dissolved. Had a conversation with a sales guy to renew. Didn’t speak about how long, as the previous contract was only one year. During the call and contract he made it a 36 month co tract he very careful when dealing with them. Will definitely not be going back. You may get a good offer and want to renew, but be very careful, untrustworthy and will take you if you don’t listen.

James Archer was fabulous. He was approachable, friendly, knowledgeable and nothing was to much trouble when it came to giving advice and guidance. I wasn't sure where to start when it came to getting a 3phase installed into the property, but James was there to inform and guide me through the process. Thank you

It was easy to change over from my current supplier who I am glad to see the back of.

Thank you. you made the whole process very easy.

I called to get quotes to renew gas and electricity contracts for my Hair Salon. A quick chat with Ben Birch and the new ( cheaper) contract was in place, very quick,easy and stress free! Thanks Ben.

Straight talking thanks

Very helpful

David William was very helpful and polite, got straight to the point and was clear on information! Sorted me out offers that british gas most probably wouldn't! I highly recommend. Process was very smooth and I'm happy!

JAMES HEAPY

From start to finish the service was great

great quick transparent service

Very helpful, Sho Khan & Pat Horton sorted me out with a good deal

Very easy to complete online, just select the best deal for you and everything is done for you - no hassle. Projected savings £300+ per year!

Despite being registered with the Telephone Preference Service this company will not stop cold calling, with their incredibly pushy sales staff.

Understood needs immediately and conveyed information in strait forward terms

I was happy with Yu supplying my premises. In August 2024 I was forced to move premises ( no fault of my own). I wished to carry on with YU as my supplier, unfortunately this was not to be. Apparently you cannot take YU with you if you move. I was charged £500 for cancellation ( they cancelled not me) No joy on the phone trying to negotiate, just pushed from one operator to another. Tuen letters charging late payment fees. Obviously no communication between departments. Moving was stressful enough, cut my losses in the end & paid them,to avoid getting ridiculous late payment charges added. Very Disappointed