Very well done!

Outstanding Customer Services

I just purchased my second property through PennyMAC. In both experiences PennyMAC was knowledgeable, helpful and attentive throughout the entire process.

All aspects of the process were excellent.

Had an amazing experience. They take great care of veterans.

Its was a easy and very efficient refinance process. Communication was very vivid and agents were knowledgeable. Thanks PennyMac team.

Be glad to get through this Covid19 difficulties and back to more or less normal with everything else going on in the world. At lease Jeff and Julian are able to simplify issues!

I enjoy the fact i wont be constantly sold around to other companies.

John and Andrew were great. Had a little hiccup on the length of time be a little longer but given Covid and everything going on this was to be expected to some degree so not anyone's fault but Covid really. Great job from the team and overall would recommend you guys to others!!

I'm a repeat customer, their service is top notch.

Pennymac made the refinance process smooth and easy. It did not feel like a chore, or like we had to jump through hoops to complete. I would recommend Pennymac to anyone.

PennyMac did a great job with my refi. They guided me through step by step and made the process painless. I wouldn’t hesitate to use them again or recommend them to family/friends.

Staff is very friendly and efficient. Always got back to us in a timely manner. Highly recommend!

Great service.

Easy home loan. Would use again. Rate was best available.

My refinance went smooth with no issues and we closed as expected without delay, even during the pandemic.

Reps were informative at every step along the way

I love working with Penny Mac. This is my 3rd home loan with them. My first loan was hard to figure out the payments because it took along time sometimes to pay by phone. But that was my fault for losing my password multiple times. Once I set up on auto payments, it has been a breeze.

Easiest loan refinance I have ever dealt with. PennyMac has been amazing from start to finish.

I truly appreciate the awesome customer service refinancing our house. Josh and Jazmyne made us feel like we were in great hands--always on top of things--the process went smoothly and we closed earlier than expected! Thank you!