Exceptional Service throughout.

Very easy to understand the loan process, always available to answer any questions. Excellent customer service and professionalism.

All of the individuals who facilitated the re-finance, follow-up and closing were accurate, courteous and professional. We appreciate the quick and very accommodating service we received overall, from Chris, Michelle and Dave (of the title company who handled the closing).

Loan was closed in 40days roughly and there was no repeated process of supplying the same documents over and over.

Great service and staff

Great rate. Pleasant experience. They were available to answer any questions. Highly recommend.

Simple and easy loan process. Helpful and professional team members made the process go smoothly.

Great help and support through out the journey. Brent is very knowledgeable and was able to respond and resolve all my queries.

Great company to do business with!

Penny Mac did a great job with my loan. I was not impressed with the Title Company though.

They lied i was going to refinance my mortgage with navyfederal i was going to pay 8,000 closings cost they offer me 1800 closing costs. They lied i end up paying over 10,000dll. They told me 2 months 2 pay they lied.

I like the constant communication and keeping everything clear

Called PennyMac to see if I could get a lower interest rate on my VA loan. Got a call ack within a few minutes and found out I could indeed get a better rate. Started loan application then and it did not take long before I was just awaiting approval. After approval, working with the mac team was easy and in no time the notary was at my door to close. Best refinance I have ever done. Saved the most money also, which was the whole point. I would highly recommend PennyMac.

Our refi process was smooth and easy every step of the way. Great communication, all questions addressed and timeline met!

I have a reason to stick with Penny mac as long as they don't change from current experience. I am thankful to Randall and Rosario/Boss! Amazing duo/trio to have made my home buying very stress-free. I will recommend more people.

Two weeks from first talking to the PennyMac loan officer to closing-Unbelievable!

The loan process was seamless. All online and very efficient. Penny Mac worked quickly to close the loan within a month of initial contact and application.

Great company and Employees

The refinance process with PennyMac exceeded my expectations. All the employees we worked with were friendly, communicative and easy to work with.

It was a smooth and easy transition, thank you!