They are professional and patient with the customer. They are also willing to answer any question you have at any time.

I want to thank you for working with us over the last month on our new mortgage. We settled this morning (curb-side, in our car). Best wishes to you & your PennyMac team.Please stay safe. Mike & Sandy

I decided to refinance since the interest rates where lowered. During the middle of the process they changed my loan type, which was a better deal for me with even lower rates. This postponed our closing for two weeks, which wasn't a problem for me.Everyone I worked with was great.Thank you Penny Mac! They truly appreciate their customers.

Great experience from start to finish!!! The whole Mac Team made the refinance process easy and smooth. Ms Shupe and Ms Hernandez were especially professional, helpful and thorough. PennyMac really exceeded my expectations in a mortgage company!

Already had loan with PennyMac. Saved significant money by refinancing with them.

I had a great experience and was very pleased w the service I received.

Very good experience

Our loan went very smoothly from the very beginning, even after requesting a lowering of the fees.

Great team! Everyone I spoke to in the process was amazing, helpful and so easy to work with on my loan. They made the process of refinancing very easy and saved me quite a bit of money.

PennyMac made it possible to close on my new home even though we were in different states. Fast, efficient and very friendly, Letisia made me feel like I had known her all my life and a very close friend.

It was smooth and pleasant experience working with Pennymac team

Easy process. Streamlined paperwork, good communication, fair rates.

Fast but alot if extra paperwork as USDA refi.

Our representative Brittany Claypool was very courteous, informative, prompt, and helpful. She helped us to put our family in a better place financially, amidst a huge pandemic. We appreciate her hard work and dedication to meeting our timeline.

Linda Harris & everyone we dealt with were super. Everything was done when we were told it would be. We were constantly kept informed through all stages of the re-finance. Excellent work!!!

My representative Eric was awesome. He was very patient with me.

Excellent service from start to end.

I need to know where to go to on pennymac website to get my forms for tax returns please.

Great people work for PennyMac!!

fast and easy. closed sooner than expected. all good from start to finish