Easy to order and delivery was very quick to the Netherlands. Well done and thank you.

I ordered 8 plastic jars sesame tahini from this website,they sent orders in three different packages and told me that it’s customs free to Send to Sweden but unfortunately they didn’t activate the ioss barcodes in there system,Swedish customs charged me 12£ each package, they don’t respond to my email or claim, I tried to call them but no answer, the worst service and totally untrusted people, received the packages but three items damaged because the plastic seal opened or popped, oil came out and they were sticky, don’t buy any thing from them.

I am very pleased I found this shop. Great choice of goods. Prices and shipping costs are modest. And they ship to Germany which is really great. Order arrived well packed and in a short time.

Easy to get what I’ve been looking for, great price and fast delivery!

The order was processed and arrived very quickly. We will be sharing the mince pies with my American grandchildren, who love them, tomorrow. I ordered early because I was afraid items would sell out quickly. It seems Christmas comes earlier and earlier every year. I do like the way shipping is charged, although that shipping surcharge can be a bit of a surprise!

This is my third review, my first one on Trustpilot, i review a lot of companies and most are positive, but this time sees me in a position where in disbelief my review doesn’t even cover my situation or my anger.” I ordered jars of kimchi a Korean product. Upon receipt, the safety blisters on the caps were all piped and the plastic seal which is supposed too be a second seal we’re all torn, obviously this product couldn’t be used for health and safety reasons. I contacted this company which didn’t respond, I sent reviews too the company but no response they continued to send me mails for my review, I sent another one ⭐️ review and have still have had no reply. This is a retail company and customer service should be their priority. But it seems that we are brushed under the carpet and ignored. Disgusting service. Imagine sending a consumable product which is a HEALTH RISK, plz if purchasing a consumable product check the safety seals TERRIBLE TERRIBLE COMPANY”.

Your service is outstanding. Thanks for such a quick delivery.

I always love British Essentials- I cannot live without your teas.

presque 1 mois pour arriver

No complaints on the products or the packaging or even the 2 weeks delivery time, but it is annoying that there were still charges to get the package delivered to Sweden since Postmord charges 75:-to process the delivery.

Very good product, I love it, good prices. Hope you can low shipping rates in futureto Italy.

Order was delivered promptly and as ordered,will certainly use your firm again. Thank you.

Ketchup bottles arrived within the expected time and in perfect shape. They were packed very well. Thank you!

Great products that we don't find in our country. Thank You for your delivery to Romania

Well, this was not an experience I would recommend to others. I placed an order with British Essentials and did not receive any confirmation of my order (yes I checked my spam folder) or any other communication. I chased the order twice via an email but did not hear back. I called them today and spoke with a member of the team who didn't apologise, no explanation whatsoever. He said that they emailed me but I did not respond... They claim they issued a refund but I cannot comment on that as there is no notification about it in my bank. I am really surprised by the whole experience and the non existent customer service. It would be fine if they have sent a confirmation about the order and kept me informed about the process but I basically paid £27 without any confirmation, no communication either. This is sadly not a company I can recommend and will definitely not buy from them again.

Ordered and delivered no delays

Love that I can get British products in Canada! They have everything I want. However, DHL is an absolute nightmare shipping company. After failing to deliver they lost my package for a week and I eventually had to make a two hour round trip to pick it up before it was sent back to UK. Not BE’s fault whatsoever. DHL is just beyond incompetent.

Nice pre and post shopping and delivery experience. The follow up and amicable platform is amazing. Good service overall

I just love it and want to order more

I love the product itself and wish I could remember where to get it in the United States!! The packaging was terrible! It was all smashed and torn.