I love every bit of it! I want to order more so straightforward people don’t be afraid if you don’t see any confirmation email your stuff will delivered as perfect and will be coming in your way the right time! Happy holidays thank you for making me smile I’m very satisfied

Good communication, quick delivery, good packaging!

Delivered in a beautifully wrapped and bow tied box ( ordered the gift box ), well insulated and protected from transit and heat. Well presented products. Happy

great experience! user friendly, arrived in good condition and was exactly what i wanted. will be ordering again soon!

Ordered many times from Australia never let me down great company will continue to deal with them

horrible customer service refused to cancel my order when i told them i did not want the items they are refusing to refund me my money now and are suggesting i should pay for shipping

Everything arrived without damage, including the crisps. Everything was fresh of good quality, and I have been enjoying my British food.

Shipping time is always good and the product ordered is of usual good quality. That is why I chose British Essentials. However latest order placed was to take advantage of the Black Friday specials, entering the requisite code on checkout for price reduction. The site would not accept the code. I then tried another code I had been given in September by Customer Service as a courtesy for an earlier order mixup. Neither codes would work, stating I couldn't use them as I was already receiving a discount. That discount was for ordering a multiple quantity of the product, rather than just one or two. That discount is offered every day based on quantity, rather than part of any special promotion. Very disappointing that neither code was considered valid just because I was ordering in multiple of the same item!

Never received the goods, and the customer service's answer is simply 'not our problem'. Given the high delivery costs, it amounts to a scam. Avoid

Easy to order and quick delivery. Good quality produits.

Prompt service , delicious products. Good service.

I am pleased to inform you that the goods you arranged for have been safely delivered. I deeply appreciate the appropriate packaging and careful handling. Despite the long distance, your prompt and courteous service is truly commendable. I look forward to continuing to use your excellent products in the future.

Provide high quality product at a competative price with on time delivery.

Very good product!

Great choice, good product, delivery fast. Unfortunately, cereal quantities are limited and shipping costs are high for Switzerland, so I have to place an order regularly.

I really appreciated the ongoing communication between British Essentials, their carrier (DHL) and myself. I'm spoiled by Amazon and Walmart in getting notifications that, when I don't get them (from other carriers) I get nervous that my order is lost somewhere or that a company is fraudulent.

I was more than satisfied to get my parcel of goodies from British Essentials, and am now in the middle of placing another order. You get what you order, with no mistakes, and the parcel arrives quickly, so you don't have to wait ages for it. I will continue buying from British Essentials.

Everything arrived in perfect condition and on time. EXCELLENT

Delighted with this shop

Great product, but the delivery could be faster