Vibox Gaming

Safestore, Reddish Road, SK5 7BW, Stockport, GB
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4.50
Based on 459 Reviews

5

81.05%

4

8.28%

3

2.18%

2

1.96%

1

6.54%
About Vibox Gaming

Since opening shop in 2009, we have transformed from a small local PC retailer in Stockport, into one of Europe's most trusted manufacturers of gaming PCs. Our mission is to consistently deliver high-quality gaming PCs that can be completely customised to meet the needs of our customers. This commitment to customisation and quality has been our foundation since the beginning, and it will remain our driving force as we move forward. Our staff at Vibox consists of passionate PC gamers who design systems specifically for gamers. We incorporate parts from top industry names, ensuring that every build is of high quality. Each system undergoes rigorous quality control and testing, ensuring that only the highest standard builds are dispatched. Our fully-trained and experienced technicians meticulously assemble each PC, making sure all parts are installed correctly. And, as you can see, we pride ourselves on the providing the highest level of customer service to you

Contact Info

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Jodie
United Kingdom | 02 July 2022

I recently bought my first Gaming PC from Vibox and I am over the moon with it. It looks fantastic and was very easy to build. I ordered a custom build and it arrived within 3 days of ordering it. Their customer service is fantastic too. O emailed over a question about my PC and they replied the same day. I wish more companies were as good as Vibox, I couldn't recommend them more. 5*

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Arthur Scahill
Ireland | 29 June 2022

Good fast Delivery well packed Courier did not ring to say a 1500 euro package was just left at the door. Everything else was just as ordered and worked first time. No customs problem to Rep of Ireland. So all good.

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Francesca
United Kingdom | 16 June 2022

Excellent UK based customer service! I had a gaming PC built and delivered before Christmas but unfortunately, the PSU broke. They helped to accommodate my attempts at repair which I was unable to do myself. However, they provided pickup and repair of the PC free of charge and were communicative, friendly and prompt at all times. My PC with replacement PSU is back today and I would definitely recommend them for all UK based customers.

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Carol Seeney
United Kingdom | 15 June 2022

Vibox is great, customer service brilliant and answered my queries very promptly. I had searched for a decent pc for a while then found vibox, so glad i did. Will definitely recommend them to anyone.

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Paul Judd
United Kingdom | 11 June 2022

Great company. Customer service excellent. Value for money. Best in the market. I looked into quite a few computer build companies and big online stores. Vibox quoted much cheaper than a comparable product from elsewhere. In my build I wanted a wifi card but there was not an option on the website. I emailed Vibox to ask if it would be possible. They responded straight away and were very accommodating with my request. The computer was built and sent to me within seven days. No problem setting it up and works fantastic. Look no further when buying a gaming PC.

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Shaun Magill
United Kingdom | 08 June 2022

I contacted the guys at Vibox, with just a quick question, about the best way I could set up a soundbar on my PC?. They responded very quickly. They gave me honest advice, I was expecting them to try and sell me something, but they never once mentioned me purchasing something I never needed. All I got was advice, nothing added. The service I got from Vibox was first-rate, and even sent me a link to Amazon, if I needed something later on, if things started to go wrong? All I can add is a big thank you to Vibox, a very professional service, from start to finish. I would say anyone wishing to purchase a new PC,or advice, go with these guys, I did, and not regretted it.

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- MonomerJeff
United Kingdom | 02 June 2022

Fast delivery and good build quality. Customer service should get 6 stars. I had a problem and after a few emails (they reply very fast too!) they resolved my problem! Would definitely reccomend

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Stephen Muldoon
United Kingdom | 31 May 2022

Brilliant customer service, they helped him with a couple of questions I had. The pc itself is great and great build quality. I ordered my pc Friday and it was delivered on the Sunday. I couldn’t recommend Vibox enough.

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NoThumbs Gaming
United States | 27 May 2022

Very helpful and professional employee knowing precise answers. Do not worry about what you need, just ask, and they will tell you.

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Nick
United Kingdom | 24 May 2022

Great computer and customer service. Are always willing to go above and beyond to help. You don’t just buy from this company but in addition you are buying into a great service.

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Chris Burnell
United Kingdom | 17 May 2022

Great good looking PC, very good price, kept informed of my order, lovely to deal with, would use again.

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Neil
United Kingdom | 22 April 2022

I ordered a Graphics Card from Vibox through Amazon. Order was acknowledged & money apparently taken from my credit card. It was a good deal, approx £100 cheaper than other same products on Amazon. But a few hours later I got an email saying order was Cancelled ! They say they were out of stock. I've made complaint to Amazon & Vibox saying the sale was agreed & acknowledged at that price, and they must honour it - this means Amazon/Vibox make up the difference between their failed delivery & what I must pay for the same product elsewhere. Both have refused this, offering apology only, with no concern I must pay extra £100 - we'll see if complaint to Amazon MD makes any difference, and maybe see what credit-card company or small claims court thinks...

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Precy
United Kingdom | 26 March 2022

Bought gaming pc via Amazon , developed some technical issues in less then 2 months . Contacted Vibox and they sent DPD to collect for repair and returned to me but had another issue this time with the sounds. As a busy mum, I don’t have time to sort out things again and just contacted them for return and refund . Vibox is very easy to deal, responsive , helpful and understanding. True to their policy, I got a refund without hassle. Even the best product sometimes developed some issues along the way, things happened. The most important thing is , they are reachable, not hiding , and 100% acknowledge the issues and want to offer the best solution in customer’s favour. You earned my trust , and I’m happy to recommend Vibox to my friends and colleagues.

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Erik Vos
France | 22 March 2022

Vibox is a true OG and I cannot recommend them highly enough. The computer was sent to France and arrived 2 days after ordering it. Unfortunately, it took a hit during shipping and the tower was damaged. Vibox was true to their word when they said that they have your back! Without any fuss, they sent me the return sticker, the next day a delivery man was at my door to pick it up and 24h later, a brand new one appeared! The computer is stylish and the tower is deceivingly quiet for all the processing power it holds under the hood! A purchase for a lifetime and the support to go with it

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Nicolle El
United Kingdom | 11 March 2022

Was absolutely brilliant service from a bloke called will hdmi was not registering I called the number was fast efficient and he talked us through getting the problem solved and now my 13yr old is very happy thanks loads will

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Customer
United Kingdom | 20 January 2022

Outstanding support! I purchased a £600 PC for my son in 2019 from Vibox. He now wants to upgrade it, so being a clueless dad I reached out to Vibox and asked if they could make any recommendations. They gave me a few options and what to look for/avoid. The PC itself has been excellent and I will have no doubt we will be back in the next year for a full new PC. THIS is how customer service should be!!

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Enzo Boussicault
France | 31 December 2021

bonne organisation

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Tom Alvarez
United Kingdom | 16 October 2021

Excellent service. Would defenitely recommend the guys here! Really pleased with the PC as well.

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nicolas soares
Italy | 13 October 2021

Très professionnel et disponible a tout moment. Bravo. Je recommande.

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Mr Beattie
United Kingdom | 23 July 2021

So the bad news first is there was a couple of issues. Customer service though is exceptional...phone answered after only a couple of rings then the chaps walked me through the issues. totally recommended.

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