Zero rating bought a Freddie mask for Halloween paid 43 for mask an special delivery for it to arrive in time mask looked nothing like Freddie can only describe it as a burnt looking slough off the goonies sent back tracked delivery still waiting for a refund. Terrible service they keep emailing asking for tracking an reason for return that I have emailed numerous times would stay well clear never recommend to anyone I know

bought some googles from them for a ghostbusters costume came smashed up in a box, no number on there website to sort out problem . wouldn't use the company again

Good product & service

Quick, efficient service. Costume I bought was a morph suit boil monster version. This was amazing guys that you

the first outfit arrived, minus the hat, which I mentioned to them. They sent out a whole new outfit and said I could keep the other one! Anyway, outfit is lovey, comfortable. Had to adjust the collar slightly as it was too tight (I was gigging in it on Halloween). Other than that, loved it, everybody else love the outfit. So I still have both outfits! Would definitely recommend.

All good for the great price paid achieved its need for Halloween!

Ordered the plague Dr costume, came in good time. Unfortunately strap Broken on mask so wouldn’t fit properly. The belt that came with it would only just about fit a 6year old!

Zero rating Item was ordered for Halloween and it didn’t arrive till 1st November, therefore I had no costume for a party I was going to !! Not impressed !! As it was a Halloween outfit surly not difficult to assume I want it for Halloween is it ??? Should have been posted sooner Discusting service !!

I ordered a superman and an Alice in wonderland costume, they arrived very quickly, and are very good quality. Very pleased with the service

I ordered a Halloween costume on October 6th and did not receive it for halloween. I emailed their customer service which told me I'll only receive a refund when the package gets back to them. So basically it's on me to send the package back to them to get my refund when I didn't even get to use it for Halloween. Awful experience... highly recommend never using this website.

Was happy with it but it didn't look anything like the picture Looks like it should of cost £20 max!!

Parcel was promised by Royal Mail for halloween 31st October and did not arrive till 1st november. Waiting authorisation to return for a refund.

I ordered online, in stock, looked great so went ahead with buying and it said 2-3 days to get to me, got an email saying my order had been processed. No response, nothing came through to say that it was on its way or any tracking number. I contacted them concerned that i would not receive item in time they then said it was out of stock and that they would refund me. ok, thats fine, ill refund and go elsewhere to find, but then got any email then next day saying my item was on its way. Confused i contacted them again to find out what was happening and they said they would refund still but dont accept the delivery. I have not had a delivery driver arrive to my door and they said they would be here between 11am & 3pm. doesn't matter if they dont turn up anyway but the reliability in this service stressed me out and i would not shop with them again, id rather go and physically get the items myself

Very good my daughter

Fantastic costumes and delivered on time

Lovely costume and very well made. Arrived quickly and without fuss. Will use you again when the next event arises!

Everything arrived together and on time. Brilliant service

Great product. Great packaging. Quick delivery.

Prompt delivery, unable to take crease out of hat but otherwise good quality

Although the costume was delayed so didn’t arrive on time, the customer service was amazing, all sorted out without me having to initiate any correspondence. Would definitely use again.