H2 Gear

200 Aldersgate Street, EC1A 4HD, London, GB
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4.50
Based on 757 Reviews

5

78.34%

4

6.74%

3

5.42%

2

3.30%

1

6.21%
About H2 Gear

H2 Gear is the online arm of Giant St. Paul's, Giant Bicycles' flagship London showroom and shop. As the largest bike shop in London we have the space to display the full range of Giant & Liv bikes and most all clothing and accessories. If you have a Giant or Liv bike, or are thinking about one, feel free to ring with any questions and enjoy your next ride!

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Nick W
United Kingdom | 27 May 2020

Very Speedy Service! The bike arrived within a couple of days when most other bike shops and websites were warning of waiting times of a couple of weeks. Thanks!

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Angela Morgan
United Kingdom | 20 May 2020

Excellent service, order arrived very quickly. Massive saving on ship prices so all round win 👍

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HELEN WING
United Kingdom | 18 May 2020

Incredible delivery times - came within 48 of ordering. Thank you

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Customer
United Kingdom | 17 May 2020

I ordered and paid for a bike online - waited two days for when it was supposed to be delivered only to be told they didn’t have stock anymore

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LA
United Kingdom | 16 May 2020

Very happy with bike. Despatched and delivered very promptly. 👍

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Jason Blackwell
United Kingdom | 16 May 2020

Best price and speedy website to run through.

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J Griffin
United Kingdom | 15 May 2020

Excellent contact with the shop. Product exactly what was advertised.

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MR D
United Kingdom | 13 May 2020

Whilst searching for a jacket on-line H2 Gear came up with a very good price, so checked out their site (not heard of them before). Impressed with site and ordering was clear and straight forward to follow. Just waiting for the delivery now... all good so far - will look again on H2 Gear site for future items. Thanks DS

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Ali
United Kingdom | 23 March 2020

Great communication. Super speedy delivery and good range of quality merchandise to choose from at competitive prices.

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Alex
United Kingdom | 23 March 2020

Great service and great bikes!

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NJ
United Kingdom | 09 March 2020

I posted an earlier, critical review, but now know that the culprit for my problems was DHL. Rachael at H2 Gear has tried very hard to resolve matters for me, hence this more positive review. DHL are utterly useless and continually let me down. I would urge H2 Gear to change their courier, or at least offer a choice. I would gladly pay to avoid the pain of having to suffer DHL.

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Jane Turner
United Kingdom | 28 February 2020

Excellent customer service, my husband is pleased with his new bike.

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Trevor Yates
United Kingdom | 25 February 2020

Giant Quick e+ 2019 model Saw the bike I wanted online and phoned to place my order. Bike arrived a couple of days later well prepped and packaged with just the handlebars to turn and secure. They had fitted a luggage rack that I ordered at the same time too. A couple of minor issues were dealt with efficiently keeping me informed at all times. I would say the customer service of this company is excellent and I wouldn’t hesitate to recommend.

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customer
United Kingdom | 17 February 2020

I dealt with Racheal in the st Paul’s shop in London, She was very helpful and kept me updated on my bike purchase. I was also given £100 vouchers to spend in store due to a small blemish on the frame they had found while preparing bike for me (hardly noticeable). Quick delivery in 3 days from online purchase, I will definitely be dealing will these guys again.

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David Bolton
United Kingdom | 14 February 2020

Purchased a liv amity e+1 online service was prompt and polite

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Alby Smith
United Kingdom | 10 February 2020

First time I have used H2 Gear. Delivery was faster than anticipated and the price for the items I purchased was cheaper than all the main cycle online retailers. Therefore, highly recommended.

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NiWi
United Kingdom | 09 February 2020

Informed throughout dispatch process, let down only with confused delivery by DHL.

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customer
United Kingdom | 05 February 2020

Fast shipping, well packaged and easy order process!

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customer
United Kingdom | 26 January 2020

Wrong item sent at quarter the value of item ordered

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Will
United Kingdom | 22 January 2020

Great experience, delivered on time, as ordered, helpful communication

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