Excellent, swift delivery over Christmas

Excellent service and really good delivery speed 👍

Very professional, ordered a bike online and delivery was super quick. Communication about sale/dispatch was excellent with a personnel email rather than an automated reply.

Quick processes and great customer service thanks to Rachel

Great price, speedy delivery and no issues!

Website ok to use but all went tiny on the screen at the point of putting in my card details and the verification process. Wasn’t very clear initially that the payment had gone through.

ordered and dispatched no problems and a personalised follow up email....very impressed

First time buyer from H2 and very happy. Dispatched same day, even though I placed order after 1500 which is great. Next day free delivery. Will shop there again.

Easy to use website and super fast delivery. Excellent clothing and competitive prices.

Fast reliable and well informed service. Reassuring experience.

Straightforward easy to use site. Product competitively priced and hoping delivery will be dast

Nicely packed bike, good communication on delivery time. All good.x

Very good price and excellent service. Friendly and helpful. No issues with delivered bike and all works as it should do.

East to deal with and correspondence was excellent

Excellent Service. Fast delivery.

I have to say the process of buying my Giant mtb has been truly exceptional. Rachael pulled out all the stops and more providing professionalism and customer service that has been second to none....a great deal of other bike outlets could learn from her and her proficient team. If there was a sixth star I would give it...nice one H2 Gear!

Rucksack was supplied in the wrong colour, I checked the order and that was correct. If it was something more important I'd have sent it back for a refund, but not worth the bother. Actual rucksack is very good and I'm OK with the colour, it's just not what was ordered. Delivery was a day later than originally planned, but not unreasonable.

Absolutely brilliant shopping experience. Delighted with my new bike! Thank you Rachael and the team.

A very positive experience. I called one of the London stores, spoke to a lady who was more than helpful. The slightly disappointing this was when I asked if the bike could be sent to a more local store to me and and then fitted to my liking. Her reply was no. In my opinion if I’m spending in the thousands for a bike, a few Perks should be a definite

Excellent prompt service from the start to receiving the bike.