Acacia Energy

11011 Brooklet Drive, 77099, Houston, US
image
4.00
Based on 211 Reviews

5

56.40%

4

9.95%

3

10.43%

2

4.27%

1

18.96%
About Acacia Energy

Acacia Energy offers Texas residents competitive prepaid electricity plans without a credit check, deposit, or long-term commitment. We offer same day service, flexible payment options, and superior customer service.

Contact Info

You need to Login first to submit your review.

image
Unhappy customer
United States | 17 October 2017

Worst Company Ever..!! Customers Service all the way up to the supervisors are rude, unprofessional, not knowledgeable of anything! Worst.. worst..4days Ever!!

image
Tina Saucedo
United States | 17 October 2017

So far the energy savings are great! I hope they stay this way. Winter is coming so Im trusting the rate per day will go down compared to summer days.

image
Robert Mann
United States | 17 October 2017

Truly appreciate this power company ,I check all you all are the best .Thank you all so much.

image
HARRY RAY
United States | 17 October 2017

Not a very good service customer service is non existing

image
Barnett Seymour
United States | 17 October 2017

great but too much cost per kilowatt

image
Javier Hernandes
United States | 17 October 2017

Awesome company and service

image
Valerie Turner
United States | 17 October 2017

Better electric rates along with free nights, no long contract, pay what you want and can afford , Best thing ever.

image
Kristina Simotas
United States | 17 October 2017

I love that's it's so convenient and easy to make payments and they go through almost immediately! Fast service start up and the rates are great.

image
Diania Ford
United States | 17 October 2017

I AM VERY HAPPY WITH YOU

image
Sharon Cagnolatti
United States | 17 October 2017

Acacia is the Best

image
Shannon
United States | 17 October 2017

I have a nothing but good things to say about this company .

image
Confused
United States | 17 October 2017

I was misinformed about the program I was set up with. Paying nearly $40 a week when I was told the average was $90 a month.. don’t feel like the system is charging correctly. I was gone from home turned off and unplugged everything even the air to see what the average was and it was still about $4 when I was told the daily average is about $3... very unhappy.. also I was told I would get extra credits to my account if I made a payment of $20 or more, now they are telling me it’s $50 and get a 5 credit which don’t add up to the advertising in the Dallas green sheet

image
Melanie Spears
United States | 17 October 2017

Both representatives that I spoke with were very patient and thorough in the explanation of services and plan options. I also like that I get a text every morning of my usage and balance

image
BLANCA RAMIREZ
United States | 17 October 2017

I dont know how thr electricity is calculated, im not home all day and the a.c is set at 78 . But i always spend almost the same amount everyday regarless of the activity. ?

image
Angie Cockrell
United States | 17 October 2017

I was really bothered by the text I received Friday telling me my service was suspended

image
Briana Derry
United States | 17 October 2017

the plans are not explained clearly by sales reps even they, seem confused. Due to system errors, ive recieved disconnection notices TWICE after paying, this is very unsettling. The chRges are not clearly explained UNLESS u use the app. I enjoy the daily usage texts

image
Savannah Hickman
United States | 17 October 2017

Great company very very reasonable

image
Tanisha Dancy
United States | 17 October 2017

Emails are misleading. I receive 2 separate emails every morning. Example: 1 says I will be disconnected and the 2nd one says I have several days left. This happens a lot! Also, I receive a disconnection email the next morning after I've made a payment the previous day. This also happens a lot.

image
ELANDRA SOLIS
United States | 17 October 2017

When I needed their help they fixed the problem right away

image
Deontranette Foster
United States | 17 October 2017

I love the fact that I can see my daily usage on a daily basis.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow