I have recently ordered and received my 8th wig and as always, the order process was straightforward and I am delighted with it. I am an extremely happy and loyal customer and I am more than happy to recommend them.

Superb personalised and friendly service

I ordered a wig and within days there was 30% off all wigs, so as my wig had not been dispatched I cancelled it to get the discount, I was told they would not let me order the discounted one unless I kept the full price one. I said that’s a huge discount and times are hard so I don’t think as the wig had not even been dispatched that it would be a problem, but no they cancelled my order. Great customer service to people who are struggling and need wigs for medical reasons. I won’t be using them again

Howdy Kristina! A great wig, at wonderful price point! Fast shipping , great packaging! All good! Thank you again!

Easy to order, good communication which is really important to me, and prompt delivery. Everything I’ve ordered is great quality.

Bearing in mind this is a relatively small business. The services can be a bit slow but very effective with clear information provided.

WARNING!!! I bought a wig for 465 Euro, i got a bad quality wig, did not accept the package and did not get my money back ! So keep attention!!! Dear Kristina Young, it is very interesting that this is the first reaction i get from you...after all my letters! You even did not react to my attorney. I did not accept the product because it was bad quality. THAT IS MY RIGHT. I canceIed the purchase on time. I then receaved the confirmation from UPS that the product got back to you. If you lost the dokument in your system, no problem i still have it !!!! We made a deal of a high quality product wich you did not fulfill ! When i do not accept your package, it does not give you the right to keep my money (465 Euro), that s a criminal act. You should have refund me the money! These are the facts ! Now take the consequences. If this is the only way to talk to you, i will post all proofs pubIicly... also that your company debited 465 Euro from my bank account and did not refund it to this day. i don t care! I will not stopp and also report this to the police.... until i get my money back!

Great prices and quick delivery. Would recommend to others.

This is my favourite wig shop! Greeting to Kristina for her great work!

Great thank you 5 star

I send an e-mail, Whatsapp message but no response

Excellent customer care. Quick delivery from USA. Mum really happy with the product.

Superb selection. They keep you updated on your order. Beautifully packaged. Have ordered twice, will order again from them.

Great company. Always helpful and super efficient. Really appreciate the frequency of ‘sales’ and quality of sale items. Kristina is really skilled in understanding the market and what women experiencing hair loss need.

Great selection of wigs, great customers service!

Really good quality hair piece and prompt service

Easy to chose from a high range and very quick service will certainly continue to shop with the company

Incorrect description of goods, took forever to respond to my numerous email/Whatsapp messages.

I have always had an excellent experience when purchasing from Kristina Young, I would highly recommend to anyone requiring hair additions and supplies, I will continue to purchase, my number one go to, thank you x

I ordered a topper two days ago. Realized that I made an error and sent an email requesting a cancellation. I have written four emails in three days and no response. Please help.