Greenback Expat Tax Services

2885 Sanford Ave, 49418, Grandville, MI, US
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5.00
Based on 804 Reviews

5

94.65%

4

2.49%

3

0.50%

2

0.25%

1

2.11%
About Greenback Expat Tax Services

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Elaine
Portugal | 29 January 2023

I was overwhelmed by how much more complicated our American taxes were than I expected and so grateful that someone else took care of it. We run a small inn in Portugal and Chris expertly handled all the details, even getting us a significant refund. I realized after reviewing his work that I would not have been able to do it, even after filing my own taxes in America for decades before moving abroad.

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Jo ooe
Namibia | 26 January 2023

I work with D Smith and they're probably one of the most competent people I've ever worked with. Not only is the work exceptionally executed, it's the attention to detail and proactive suggestions that help my business. Seriously, it's like having a highly competent CFO who aggressively attacks deadlines and makes sure I am covered. Solid as they come, couldn't be more happy with D.

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Kevin
Germany | 06 January 2023

I have had great support over the years, always accurate and timely. Its never easy to deal with dual filing and the complications of expat taxation- however greenback (and specifically "D") have been great over the years.

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C. Crosby
Japan | 02 January 2023

Tax filing is an already byzantine process for people living in the United States, and for those of us who live and work abroad, the process is an even more daunting task. Greenback was able to make the process understandable and dispatched a well-versed agent who answered all of the questions that I had over Zoom on multiple occasions. After all was said and done, it was a relatively harmless process on my end, and I have peace of mind. I would definitely recommend Greenback to anyone living abroad who is looking to file their taxes safely and with no hassle.

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Kumar Marappan
India | 28 December 2022

Great place for complex tax situations like mine. Great process and wonderful people to interact with.

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Benjamin Lund
United Kingdom | 24 December 2022

Greenback made the complicated task of filing US taxes very easy. They have competent accountants on call at all times and provide a great service. Highly recommend.

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Brandon Leuangpaseuth
Mexico | 18 December 2022

Seriously, if you are an expat or nomad, file with Greenback. Deepu knows his stuff. He saved me thousands of dollars after reviewing my taxes in which my accountant already filed. He located errors and got me a nice refund. Deepu was the difference between a generalist and a specialist. He knows his stuff! I paid for a consultation when I realized I was getting different answers from different accountants...It was well worth it. I would highly recommend working with Greenback if you are an expat or nomad!

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TrustPilot
New Zealand | 15 December 2022

Our taxes were very complicated this year due to multiple years of accidental overdue taxes. Greenback was very knowlegeable about the US expat tax system and our accountant was able to navigate us through filing our taxes when we certainly couldn't have done it ourselves. I'd definitely recommend greenback to any US emigrant!

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DANIEL MCGONAGLE
United States | 14 December 2022

Form 5471 is a real pain - Smita Patel really supported me on working through it. If you are familiar with the form, you will appreciate my comment. Smita came through for me and I am grateful to him for it.

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Omar
United Kingdom | 09 December 2022

Mary was super professional, knowledgeable and patient throughout the full tax filing process. Thank you for a great job done and for providing an overall fantastic service.

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Leslie
Lebanon | 08 December 2022

I had been putting off doing my taxes all year and ended up needing them to buy a home. I was due to close in a week and Yulia was able to work with me throughout the day and get my taxes done in less than 24 hours. I specifically love how Greenback doesn't go in-depth with the tax questions, I basically just uploaded my documents and Yulia went to work.

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ALi
Australia | 06 December 2022

Ss much as I dread tax time D smith makes the whole process simple . Thank you.

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Sant Mahant
India | 02 December 2022

Sukrit Ghosh was very professional and understood the situation and needs. He has guided us (both me and spouse) what are the next steps what is needed next in the process. One issue was with greenback payment system is it doesn't use local country methods of payment... Which they can improve on, this delayed our submission by few days. Everything else, software, tools, uploading of files etc are all easy to use (note i was using windows based PC. MAC & Linux not sure). Overall rating from me is tier-1 experience.

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Luke
Malta | 01 December 2022

Daria is super easy to work with, very professional and fast!

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Dr. Sudha
India | 29 November 2022

I am very happy with my Greenback tax consultant 'D' Smith as she is extremely prompt and understanding of my changing international employment situations. Years ago, before I was with Greenback, I used to be stressed when I got close to tax day, but not any more. D is up to date on the most current taxation policies for US citizens working abroad and cognizant of the extensions and deadlines. She is enthusiastic and kind and willing to answer any questions I might have. Thank you 'D' for your kind support and attention. Love and hugs!

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Santos Equitz
Greece | 29 November 2022

I have been working with my tax accountant, D Smith, for several years and the service has always been outstanding. Super responsive and timely in their communication. Greenback makes it easy to upload and review documents and to electronically file all tax returns I need. Thank you for the great service!

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Paul Sheppard
United Kingdom | 26 November 2022

Our accountant at Greenback, Martin Carlsen, has always provided outstanding tax preparation support over the last several years. He is great to work with and is very diligent and responsive. Navigating taxes as an expat can be daunting and Greenback ensures it is clear and as easy and efficient as possible.

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Beverly Tjerngren
Sweden | 25 November 2022

Coming into US tax compliance as an expat can be a daunting experience, but Greenback made it easier than I would ever have dreamed possible. The pricing is transparent and competitive, and my personal accountant, Michelle McKeehan, was professional, capable, and easy to communicate with. She added a welcome human touch to the entire process and I would be be delighted to work with her again. I wholeheartedly recommend Greenback to any expat looking for help navigating the US tax system.

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Vani Cuki
Portugal | 24 November 2022

Great experience. Our consultant was diligent and paid attention to detail. Communication was fluid and we received speedy responses. All doubts and concerns were nicely clarified and we believe the most advantageous tax strategy in our case was applied.

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Ashley Good
Australia | 21 November 2022

I’ve used Greenback for the last 2 years and will never use them again. The first year, the accountant they assigned me, while very warm, courteous and pleasant to work with, accidentally filed my taxes incorrectly, this costing me an additional USD$8,0000 which was not returned by the IRS for the better part of a year. I then asked Greenback to switch me to a more experienced accountant and they paired me with someone that they claimed was one of their most senior tax people. She was a nightmare! Aside from the fact that she was difficult to reach and communicate with, not personable (at all) and did not respond to questions in a timely manner, she waited until I had uploaded all my documents to inform me she required things in a way that was not stipulated in the Greenback portal, and was also different to how I had submitted them to Greenback the previous year. This then caused a huge delay as I had to go back and redo multiple documents so that they were to her individual specifications. She then sent me back an exorbitant tax estimate which I questioned and which was then instantly reduced by thousands of dollars because she had not done her due diligence nor upheld the Greenback promise regarding reducing taxes. And then, because I filed late, I copped a $1500 late payment penalty with the IRS. Honestly, it’s been the most stressful experience I have ever had with taxes in my life. The 2 extra stars are because I found the people in Greenback Customer Service excellent. UPDATE - as soon as I submitted this review, Greenback reached out to me with an offer to reimburse me 50% of the 2021 tax prep fees or a 100% discount on 2022. I added another star because of how they have handled this. They truly do have exceptional customer service. Unfortunately, the experiences with the actual tax accountants themselves was so poor that I won’t be working with them again. For me, it doesn’t matter how senior someone is as an accountant. If they don’t or can’t clearly communicate what they need (and how they need it) from their client and if they are unable to establish any kind of rapport or relationship, I don’t want to work with them. Thank you, Greenback, for outstanding customer service. If your accountants were as good as you, I’d stay forever and tell every other expat I know to join you as well.

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