Dog looked lovely when he was groomed

Helpful and keeped to time

Lovely friendly staff. Lolas groom looked amazing and other dog walkers in the local park commented on how beautiful she looked. Happy dog, happy owner. Thank you Groom Room Stockport.x

Great service and my dog came out relaxed and looking great !

Sammys first puppy groom was very good he looked lovely and his sharp claws are no more he was very relaxed when we picked him up thankyou 😊

Really friendly. My dog was very happy.

Maddie looks lovely. Really pleased. Thanks to the staff for looking after her.

As always, a professional job. Eddie is looked after well and we have total confidence in the staff. Eddie looks great too!

Nice cut , friendly service quick and efficient

Durham Groom Room always maintains a brilliant level of service and our Spanish Water dog always receives so many compliments on the way he looks after his grooming. Many thanks to an excellent team!

Really helpful, quick timely service! Really impressed, will definitely use again

Great I'm happy

Our dog was nervous at first but did settle down , she’s not a fan of the groom but I was put at ease when told she did fab .

I’m not going to name the Groom Room or the Groomer but we witnessed a Groomer aggressively abusing our dog by pulling his head by his hair and holding his head in a headlock very tightly several times. This was after looking around making sure no one was looking and as It was early morning thought he could rag our dog about by the head at will. We caught him red handed and immediately complained to the Manager who initially seemed to defend him but quickly changed when both me and my wife confronted him and had a word with the Groomer. The groomer eventually apologised and just about admitted what he had done but that does not make up for the ordeal the dog was put through. We immediately got the dog out of the shop and knew he was stressed as he expressed hides anal glands in the car on the way home. We have had a follow up call and been told it had been dealt with internally and the incident logged. Im not sure that’s much of a reassurance and we now need to decide if we ever use Pets at Home Groom Room again. I think the answer to that is going to be a big no which is a shame as he has been going for about 2 years without any issue. We have previously found the Groomers friendly and professional. We are still in shock that a Groomer could treat an animal in that way.

Friendly, helpful confident in leaving my dog with staff and she looked lovely on collection

Amazing groom done on my very large very furry GSD who gave licks all round for her lovely treatments. Thank you ☺️

Great job on Kobe. Thanks, we'll be back

So helpful, kind, knowledgeable.

All positive dog happy and clean

The staff were so friendly and nice. Unfortunately our little pup got really upset and the staff made swift action to get us to come to get him.