Personal service and very reliable

We have just signed a new deal with NWH! Rachel has been superb, she quickly mobilised the service we required with 'new bins' and we are very much looking forward to working with the team for the next few years!

From first enquiry to contract completion, I have had absolutely no complaints. Swift service, easy company to deal with and the online portal makes documents quick to access. Our company has gone even greener since we switched to NWH. Highly recommended.

Account application process was quick and efficient . Point of contact was Rachel. Professional service.

I'm a Scout leader and we need a skip to dispose of the unsaleable goods after our jumble sale. For the third year, we used NWH and for the third year they were excellent. This year, Shiv in the office and Les in the lorry cab were super-efficient and friendly - but so were their colleagues in previous years. They provide exactly the service we need (even if the price is quite high).

I've been dealing with NWH since I started my current position a few months ago - Michelle our account manager has been very helpful on any occasion I've needed information or changes to our account. We recently had a rapid increase in our waste and the Glasgow team were great with a quick emptying of our skip and arrangement of a larger unit - the drivers were really helpful as well even with me changing the goalposts half way through. I would highly recommend.

Outstanding Customer Service from Barry Redpath. Great communication, nothing was any trouble.

Friendly and efficient service. From first contact with Barry in the Edinburgh office I had really efficient and speedy help. He organised a very competitive quote, followed through at every stage with updates and completed the transaction in record time. I would thoroughly recommend him for his friendly and knowledgeable service.

Thanks, Barry, for prompt attention.

Shiv in the Glasgow office is quick off the mark whenever we need anything. We are new to NWH but I know already that they can be trusted, nothing is too much bother and they are friendly which helps. More recently we hired out of the Dundee depot and they were just as helpful too. Their driver Duncan Herd from that depot was super efficient on site. Keep up the good work guys!

I enquired with NWH 18th April and got an email back within 2 hours from Rachel. She was so helpful and provided very competitive prices for trade waste. Our account was opened within 4 hours of my original email with the bins scheduled to be dropped off a couple of days later. Rachel was so helpful and efficient and I can't recommend enough!!

Finlay has been incredibly helpful in making the sign up process as quick and smooth as possible.

Was recommended by a friend, great place, great customer service from shiv very responsive with my questions and queries , kind and polite and they take all the waste i have!! , will definitely be using the company for my waste from now and in the future.

We've recently just started dealing with NWH again after a year years, As we have two businesses operating from the same building we were told that the accounts for both were up and running in no time! Rachel Morrison has been spot on from initial contact via Linkedin to the first load of skips booked in for delivery! We look forward to working together again.

Excellent service Rachel Morrison dealt with our request for bins very efficiently and quickly we are based in Derby and working in Glasgow, we would certainly recommend The NWH Group.

I have just set up an account with NWH, they were the fastest response with a clear and reasonable quote. The process to set up a new account with Rachel Morrison and sign the paperwork has been the smoothest I have yet experienced.

Excellent experience with NWH - everything done promptly and explained thoroughly through Rachel Morrison.

Have dealt with Isra throughout and she’s has been amazing, she got us what we needed for the business so used her for my home aswell. Will never use anyone else x

First time contact for information regarding Skip / Bin hire. Full explanation of process & account requirements adequately explained by Rachel Morrison. All requested info e-mailed promptly as promised. Rachel was confident with her words & made the process as simple as she could for our benefit. Only positive vibes from our contact.

from the first call to nwh, Rachel was so helpful and cheery on the phone. this continued when i was unclear on a few issues and contacted Rachel via email, quick to reply and was able to let me know the information i was looking for. very helpful.