The NWH Group

Mayfield Industrial Estate, EH22 4AD, Dalkeith, GB
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5.00
Based on 370 Reviews

5

91.89%

4

3.78%

3

0.27%

2

0.27%

1

3.78%
About The NWH Group

Serving the whole of Scotland and Northeast England from ten sites, The NWH Group is committed to creating a sustainable future by improving the social, economic, and environmental wellbeing of its communities. The progressive, second-generation family business provides waste management services to the industrial, commercial and construction industries. Collecting waste with its fleet of trade refuse, skip, tipper, grab and walking floor articulated vehicles, it transports materials to its own recycling facilities where they are transformed into high value products such as cardboard, paper, washed sands, biomass for energy and animal bedding.

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Kirsty
United Kingdom | 10 March 2020

Excellent service provided by Daniel. Had quite a few ongoing issues with my account and when Daniel came onboard everything was cleared up and sorted quickly and efficiently.

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Paul Francis
United Kingdom | 06 March 2020

Excellent service bins always collected when requested and to a great standard. Ryan who I dealt with made the set up very easy and is in constant communication when we have any queries etc

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Divito's Blantyre
United Kingdom | 04 March 2020

Have only just recently joined NWH and been dealing with Ryan Connelly. So far the service has been great and Ryan went above and beyond to get the service started ASAP as we had problems with our previous provider. Hoping that things continue to go on as they are.

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Caroline McAllister
United Kingdom | 28 February 2020

NWH Group have proven themselves to be extremely reliable and efficient. Chris Fairbairn, Business Development Manager has been very professional, courteous and knowledgeable. Chris has ensured that all our needs have been met and everything has been delivered exactly when he said it would be which has been beneficial to our company. I would have no hesitation in recommending the services of NWH Group.

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Craig Partridge
United Kingdom | 28 February 2020

Used NWH and Chris Fairbairn for a few Skips, great prompt service, delivered and picked up on time. Great rates too!

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Scott McLeod
United Kingdom | 28 February 2020

Absolutely fantastic service by NWH and in particular Chris Fairbairn. Customer service from start to finish was 100%. Highly recommend this company for skip hire and total waste management.

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Przemyslaw Korecki
United Kingdom | 26 February 2020

We have switched our supplier just before council stopped all the restaurant from keeping their bins on the pavements so it wasn't an easy task to manage our waste but with help of Daniel we now have less and less headache with our waste.

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G Crowe
United Kingdom | 15 February 2020

Daniel is very responsive and they always try to accommodate you to sort things out.

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Brian Duffy
United Kingdom | 03 February 2020

Had lots of problems at start of contract now Daniel has got on top of all of this it working out well Credit to you Daniel

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Margaret
United Kingdom | 03 February 2020

We have been using NWH for many years now and have always found the service to be very good. Recently we have required skips to be delivered and turned around almost immediately and Daniel Droudge and his team have been excellent. First class service. Thank you Margaret George Beattie & Sons Ltd

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Jacqueline fennessy
United Kingdom | 01 February 2020

Can’t fault these guys at all. If there is ever an issue, it’s resolved when I put the phone down! Keep up the great work. And well done Michelle for always being on the ball and excellent customer service.

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Contract Administrator
United Kingdom | 30 January 2020

A huge thank you to Michelle at NWH for allowing us to schedule each day various different recycling solutions on a sensitive inner city centre site. The on site survey service allowed us to find efficient solutions on a timely and cost effective basis

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GREG STEWART
United Kingdom | 29 January 2020

We have used NWH for a while now and the service has been excellent. The skip hire is as hassle free as can be. Michelle Grealis in particular plays a huge part in that. She’s always available and will go out her way to make sure you have the quickest response and best service. A great person and company to deal with. Greg

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Ross Martin
United Kingdom | 27 January 2020

Wanted to leave some positive feedback for Neil Robb and the team at NWH. Our last few jobs have require skips at awkward locations and at awkward times and nothing has been too much trouble. Top effort guys, thanks very much! Be in touch soon.

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Peter Crolla
United Kingdom | 24 January 2020

We have used NWH now for many years and have never really had any issues. If there is a problem they have always sorted things out for us quickly. Just opened a new account for one of our places in Leith recently and the process was very smoothly completed thanks too the rep Michelle. We recently had an issue with our staff not separating the waste properly and Michelle was down on her knees helping me pick up and separate the waste. Obviously a company that will go the extra mile for you. The help from Michelle will not be forgotten. Thanks again.

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Ms Salena
United Kingdom | 07 January 2020

I just wanted to send a little note of appreciation about one of your drivers.( Nick, a bulker driver, usually M30NWH) He has consistently went above and beyond over the festive period, giving updates on timescales , waiting times, issues at our contractor depots(which would affect our haulage)for example weighbridges closing earlier than stated. Or for example this morning notifying me that there was an issue with his trailer and that he would be back on site asap with a replacement. He is so friendly & helpful towards all our staff. In this day and age where customer service is often not a priority he has shown what great customer service is. He is a real credit to you and your company. So on behalf of myself & my team we would like to say thank you and if you could also pass on our thanks to Nick that would be deeply appreciated. I would also like to say that all the drivers & staff I have had dealings with from your company have always been polite, courteous and helpful Superb Service

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Alistair Crowston
United Kingdom | 20 December 2019

Thanks Nicola - ticked off my final to do list before Christmas after months of chasing waste transfer notes from the Broker with no avail!

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Ali Reza
United Kingdom | 03 December 2019

I wish to be able to just give zero star. Absolutely rubbish management system. Waste of time and money if you make any sort of business with NWH GROUP, DIRECTORY. eventough they bring any business or platform down with themselves.

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Quantity
United Kingdom | 06 November 2019

Been with Nwh for a while now. Generally never a problem. Had a small issue recently, to be fair road was closed so it was harder for them to get to my bins. However spoke to Daniel and he got it sorted. Every Co. Can have an issue now and again, it's how it's dealt with that's important. Thanks for the great service.

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David (site
United Kingdom | 18 October 2019

Always enthusiastic to provide a good service Especially able to quickly sort any issues and drivers keen to help too.

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