Operto

Unit 400- 200 Granville Street, V6C 1S4, Vancouver, CA
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5.00
Based on 115 Reviews

5

92.17%

4

3.48%

3

0.00%

2

0.87%

1

3.48%
About Operto

Operto’s all-in-one hospitality management software streamlines operations, enhances guest experiences, and drives growth—regardless of your property portfolio. Whether automating access and monitoring for security and sustainability, simplifying staff coordination, or boosting guest engagement through personalized digital experiences, Operto’s integrated solutions transform your property management and ensure exceptional results.

Contact Info

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Olivia Batchelor
United States | 12 February 2025

Our sales rep Nicole and onboarding specialist, Kasha were absolutely amazing. They provided top notch service to ensure a smooth process from start to finish.

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Jane Paterson
Canada | 08 February 2025

Transition to Operto was seamless and quick! extremely happy with the service and end result has been amazing such an awesome system!! I wish we switched a long time ago.

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Maria
United States | 08 February 2025

We are using Operto to manage our smart lock automation for our Short-Term Rental Properties. We switched from one of Operto's compeditors because the customer support was very poor. We just completed the onboarding process with Operto and it has been absolutely fantastic; a huge breath of fresh air after our previous experience. The team (we had the pleasure of working primarily with Molly, who was amazing) was increadibly responsive to all communications and addressed any issues or concerns quickly and knowledgeably. I 100% recommend Operto for smart lock management

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David Soper
United States | 05 February 2025

We are currently using Operto Teams for short term rentals to organize staff and streamline communications. We were hesitant to replace our existing technology because changing anything can be cumbersome but this was a game changing experience and worth the effort! The program itself is great and VERY well thought out but the folks we interacted with, namely Natalie and Corrine really made our experience easy and pleasant. Both answered questions thoughtfully, knew the product inside and out, and Corrine was an amazing onboarding teacher. She was organized, clear, concise, and conscious of our time. We are very pleased with the value and power this product brings to our team and we also look forward to growing with it and the team from Operto alongside us!

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António
Portugal | 30 January 2025

From the very first interaction, our experience with Operto Teams has been nothing short of amazing. Right from the start, Katy in the commercial team was incredibly helpful, making everything clear and ensuring we had all the information we needed. Then came the onboarding process with Corrine, who was just as fantastic—always patient, supportive, and ready to help with any questions we had. What really stood out was how approachable and responsive they both were. No question was too small, and they always took the time to make sure we felt confident and comfortable with everything. It's rare to find a team that genuinely cares about their customers the way they do. Now, we're excited to get everything up and running and start seeing the results of all this effort. A huge thank you to the Operto Teams crew—highly recommended to anyone looking for a team that truly supports you every step of the way!

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James Lenox
United States | 27 January 2025

Our Operto Solutions Engineer, Corrine, introduced our team to Operto, carefully listened to our objectives, and tailored a program that addressed our needs and goals. Corrine broke down our onboarding into logical and easy-to-understand steps and ensured our entire team was on the same page before we proceeded to the next feature. We always felt secure she was with us every step. As we started implementation, she has always been available to guide us when we encountered an issue we needed some guidance.

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Werner Jannek
Germany | 23 January 2025

Operto has been a game changer for us! It allows us to view/manage all of our cleaning and maintenance tasks in one place. Our onboarding process with Corrine was exceptional. She was so helpful, knowledgeable, and wonderful to work with.

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Rebekah Converti
United States | 09 January 2025

Such a wonderful team! The service provided and the solution for task management has been a fantastic. So many technology solutions fail to stay in touch and provide on-going support. Not Operto! They go the extra mile and provide "truly" knowledgeable staff to help. Their systems are easy to navigate and make an "actual" difference in our day to day productivity.

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Roy Burchfield
United States | 04 January 2025

Our onboarding process with Kasha was exceptional. She was so helpful, knowledgeable, and wonderful to work with. The system has been a great asset to our team so far.

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Lindsey Bushman
United States | 19 December 2024

Kasha was great throughout our onboarding process and the software has made a great deal of difference for us in tracking maintenance items.

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Nadica Petrovska
Malta | 17 December 2024

Super helpful onboarding team. The system is easy to use.

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Antonio Diaz
Thailand | 08 December 2024

I'm a customer of Operto Teams, and I couldn't be happier with my experience. The onboarding process with Kasha was incredibly smooth; she was extremely helpful in tailoring the software to fit real-world scenarios. Since implementing this software, our operations have become much more efficient and organized. Choosing Operto Teams is a decision I definitely don't regret!

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Black Hills
United States | 30 November 2024

Operto has been great for us. It allows us to view/manage all of our cleaning and maintenance tasks in one place. It is also very affordable compared to other similar programs that we have looked into.

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Justine Ireland
United Kingdom | 28 November 2024

We have just started working with Operto, the onboarding for the property management system was so professional and easy to do. It is really refreshing working with a company who actually understands the trials of managing a STR. Thank you Corrine, you made it so easy for us.

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Julia Sheridan
United States | 27 November 2024

Operto has been a game changer for us! We went from using five different softwares and stressing about our schedule to being able to see everything on one software. Dylan and Corrine were such a big help in explaining the system to us and getting us started. Operto has been a wonderful addition to our company!

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Ariana Sasnett
United States | 20 November 2024

Ive been using Operto Teams for a few years now and I have had no complaints! Always have great communication with the support team if I ever need anything, and they always get back with me in a timely fashion!

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Daniel Paine
United States | 19 November 2024

Using Operto Teams has optimized daily tasks and made organizing all of out cleanings and maintenance simple. Kasha was incredible and patient getting our company set up.

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Justin
United States | 01 November 2024

I have had a great experience with Operto so far! I was having issues with another vendor and getting in touch with their support so decided to look for other vendors. Operto has had near immediate responses to any questions or issues I’ve had so far and have gone above and beyond to ensure a smooth onboarding process with them.

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Bojan Tegovski
United States | 04 October 2024

Excellent platform and customer support! The platform is very intuitive and responsive and it integrates seamlessly with our PMS. Support team is very responsive and always willing and able to solve all our requests. We have been working with Natalie and Molly and they are both very knowledgable and helpful. So far, the integration works very well and we will be adding Operto's services to the rest of our hotels portfolio.

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Dash Nason
Mexico | 02 October 2024

We've had a fantastic experience with Operto Teams! Both Natalie, our sales agent, and Corrine, our onboarding specialist, were amazing to work with—friendly, knowledgeable, and incredibly responsive. Natalie was refreshingly non-salesy and genuinely focused on finding the best solution for our company. Corrine expertly guided us through the onboarding process with care and attention to detail. The team behind Operto is worth it alone, but the product itself has been a game-changer for our business. It's provided our managers with invaluable insights, streamlined our scheduling, reduced errors, and automated tasks we used to overlook. Operto Teams is also helping us hold our team accountable and achieve more overall. I highly recommend Operto Teams for medium to large property management businesses looking to improve operations and save time. Great product, fantastic team!

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